Flagstaff Water Services
We are operating under the City's Level 1 Water Availability Strategy, Water Awareness, coming into the dry months.
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Emergency Repairs at Foxglenn Park
For questions call Water Billing Services at (928) 213-2231 or visit us online at
Water Services Administration
Get in touch with the right staff / program using the Water Services directory. To report a water line break, call (928) 774-0262.
The team of professionals in the Water Services Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Nine sections in the Water Services Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative.
Pictured: Bradley M. Hill, R.G., Water Services Director; Thomas Bolyen, Water Production Manager; Chris Kirkendall, Stormwater Manager; Erin Young, Water Resources Manager; Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Steve Camp, Regulatory Compliance Manager; Ryan Roberts, Engineering Manager. Not Present: Jim Huchel, Reclamation (Wastewater) Manager.
Water serving this spigot originates from springs and shallow wells in the Inner Basin and is not treated. The State of Arizona has determined that this water source requires routine testing and treatment before distribution to the public. The City of Flagstaff has evaluated treatment options, such as filtration and disinfection, however they are not practical nor feasible in a remote location such as the Inner Basin. To remain in compliance with all federal and state water quality rules and regulations, the City will permanently disconnect this water supply. We are exploring options to provide a raw water supply that the public can subsequently treat or filter for their use while hiking in the Inner Basin. We will keep the public updated on the status of these other water supply options via future social media posts.
The City suggests that bicyclists and hikers take sufficient water for their needs and treat any water sources found in the San Francisco Peaks as they would with water sources found elsewhere in the backcountry.
Wondering where your water comes from? Check out this "street question" video to find out!
Statistics as of 05/03/2018
Average Gallons / Capita / Day: 118
Upper Lake Mary Water Level: 27.8 Feet (61.4% of production)
44.55% Water in Storage