|      |   

Go To Search
I Want To...
Click to Home

Where does our water come from?
  • Inner Basin wells and springs This water is only available seasonally, June through October. Approximately two million gallons per day is produced during the season.
  • Lake Mary surface water Water from Upper Lake Mary is treated at the Lake Mary Water Treatment Plant. Lake water is used extensively when the lake is above 50% capacity. Up to seven and a half million gallons per day may be available.
  • Lake Mary wellfield The Lake Mary wellfield has six producing wells. The water is high in calcium hardness. This water is mixed with treated surface water at the water plant before entering the distribution system. The wellfield is capable of approximately five million gallons per day.
  • Woody Mountain wellfield The Woody Mountain wellfield has 10 producing wells and is capable of producing approximately five million gallons per day.
  • Local wells The City has five equipped local wells (Foxglenn, Continental, Interchange, Shop and Rio Wells). They are capable of producing approximately one million gallons per day.

Utilities

Show All Answers

1. How do I transfer my account when I move?
2. How do I setup a new utility account?
3. Where does our water come from?
4. Where can I buy water?
5. Why wasn't my trash/recycling/bulky item picked up?
6. How do I get my water turned off if I have a leak?
7. How can I close my account?
8. Where is my water meter?
9. What is the phone number for Blue Stake?
10. How do I get a dumpster for construction?
11. Why wasn't my trash picked up?
12. When is the next bulky pickup in my area?
13. What's my water pressure?
14. Why is my water bill so high?
15. Where can I buy a valve key to turn off the water at the meter?
16. Who is responsible for my water service line?
17. Do you know a good plumber?
18. Where is my water shutoff valve located?
19. Where did my water pressure go?
20. What are the phone numbers for the plants?
21. Can tours be made of the City's water and wastewater plants?
22. What is the hardness of our water?
23. Who do I call if my water taste or smells bad?
24. Who repairs my broken/plugged sewer service line?
25. How do I get a new sewer tap?
26. Where is my sewer tap?
27. Do I need a grease trap?
28. Can I get reclaimed water to my home?
29. What waste materials are accepted at the Wildcat Hill Wastewater Treatment Plant?
30. When does the Wildcat Hill Wastewater Treatment Plant accept waste?
31. What is backflow?
32. What causes backflow?
33. What is backsiphonage?
34. What is backpressure?
35. How can backflow be prevented?
36. What is a backflow assembly?
37. How is an assembly approved?
38. Who is required to have a backflow prevention assembly?
39. How do I know if I need a backflow prevention assembly?
40. Is there a general compliance schedule and process?
41. Who can install a backflow prevention assembly?
42. Where should a backflow prevention assembly be located?
43. Who is responsible for the testing and maintenance of the backflow assembly?
44. Who provides Backflow Assembly Testing
45. How do I get a permit to use reclaimed water?
46. How do I apply for a turf rebate?
47. How do I get a high efficiency toilet (HET) rebate?
48. Are rebates available for washing machines or hot water re-circulators?