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Municipal Services Billing
General Billing Questions
Municipal Services Billing
Customer Service Manager
Meter Technician Supervisor

211 West Aspen Ave
Flagstaff, AZ 86001

Ph: (928) 213-2231
Fax: (928) 213-2249

After Hours & Emergencies
Ph: (928) 774-0262


Winter (September - April)
8:00 am - 5:00 pm

Summer (May - August)
7:00 am - 4:00 pm
Pay bills

We offer many ways to pay your Municipal Services bill — online, in person, by phone, or by mail — for both regular water services and load station customers.

Learn more »

Account Info

Stop or start services, set up paperless billing or autopay, transfer services to a new residence or to a landlord, change your mailing address, and more.

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Rate info

Water, stormwater, and wastewater rates for the current year, plus information on the 2015 study we conducted to determine these rates.

Learn more »

Note to Firefox users: We are aware of a security warning you receive concerning SSL version 3 security. This security protocol will soon be replaced by a different one, but Firefox is warning people now. Unless you are paying your bill from a public wi-fi connection, the risk of a security breach is very low (about the same as putting a check in the mail and having someone physically intercept it in route to City Hall).