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Utility Billing Services
General Billing Questions,
Utility Billing

Michele Bader                      
Customer Service Manager

Ron Mead
Meter Technician Supervisor

211 West Aspen Ave
Flagstaff, AZ 86001

Ph: (928) 213-2231
Fax: (928) 779-7641

After Hours & Emergencies
Ph: (928) 774-0262


September - April
8:00 am - 5:00 pm

May - August
7:00 am - 4:00 pm
Welcome to the City of Flagstaff Utility Billing Services page.  On this page you will find resources to utilize your City of Flagstaff Utility Services.  Please select a link below for information and assistance.

Firefox users:  We are aware of a security warning you receive concerned SSL version 3 security.  SSL version 3 security will be replaced by a different security protocol in 2017 – Firefox has chosen to alert their users now.  The real potential of the threat becomes possible if you are using a public wi-fi (such as a Starbucks, etc.) and a potential attacker knows that you are using that wi-fi connection.  Paying your bill from your home has an extremely small risk even with this exploit but anytime you enter credit card information online there is always some risk.  It’s about the same amount or less of risk as putting a check in the mail and someone physically intercepting the check in route to City Hall.  We are set to upgrade our systems in a few months which will include complying with the latest standards. If you feel uncomfortable using the system until they are upgraded, that is completely understandable, however the threat is considered somewhat small by several researchers.

View Prior Monthly Bill Inserts!
April 2015 - 2014 Consumer Confidence Report
May 2014 - 2013 Consumer Confidence Report
May 2013 - 2012 Consumer Confidence Report

Important Documents:

Other Links: