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Lake Mary
Water Billing Services
Ph: (928) 213-2231
Start/Stop Services
Payment Options
Paperless Billing Setup
Autopay/Bank Drafting
Mailing Address Change
Water/Wastewater Rates
Water Load Station info

Utilities Administration
Brad Hill, Utilities Director

211 West Aspen Ave
Flagstaff, AZ 86001

Ph: (928) 213-2400
Fax: (928) 213-2409


Our 2016 water and wastewater rates went into effect on July 1 after an extensive planning process. The rate increase will help ensure that we can continue to provide safe, reliable water and wastewater services into the future. For the average single-family household, the rate increase translates to an additional $3.09 per month.



Utilities Mission Statement
To professionally and cost effectively provide water, wastewater and stormwater services that meet the present and future environmental, health, and safety needs of the community.

Statistics as of week ending 12/08/16

  • Consumption: 45.053 Million Gallons per Week Average Gallons / Capita / Day: 74    
  • Upper Lake Mary Water Level: 24.1 Feet 29.51% Water inStorage

Watering schedule and usage reminders: We are currently in Water Availability Strategy I all year long
  • Even Numbered Street Addresses: Wednesday, Friday and Sunday
  • Odd Numbered Street Addresses: Tuesday, Thursday and Saturday

You can water with an irrigation system before 9:00 am and after 5:00 pm on the days that correlate with your street address as listed above. Watering with an irrigation system is not allowed on Monday's. Watering by hand is allowed any day of the week before 9:00 am and after 5 pm. Watering during other times of the day results in a much higher loss due to evaporation and wastes water.

Utilities Joins Facebook
You can now follow the various happenings of the Utilities Division by 'liking' us on Facebook. Keep informed by finding us at City of Flagstaff Utilities Division! Come check us out!

Contact Us
Get in touch with the right staff / program using the Utilities Directory.
If you would like to report a water line break, please call (928) 774-0262.