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Flagstaff Water News

Utilities Division Launches Public Outreach and Rebranding Campaign

In an effort to establish a more transparent and communicative relationship with the citizens of Flagstaff, the Utilities Division is going through a rebranding effort. We and launching a handful of new outreach campaigns to keep residents more informed on key issues and projects in the City of Flagstaff.

One of the rebranding efforts will include updating our name to one that better aligns with all of the water related services we provide the community. The next effort will focus on engaging the public through various mediums including social media, educational videos, and print publications such as Cityscape.

Flagstaff Community Water Forum

As part of our goal to build public trust and transparency, we will be launching our first Flagstaff Community Water Forum on February 13th at the Flagstaff Downtown Library from 6–7 p.m. These interactive forums will include a brief presentation on a water topic in Flagstaff, followed by a discussion. The goal of these sessions is to address issues identified by the public in our Utilities Division Communication Plan (downloadable here).

The first forum will be on climate change and its implications on the future of Flagstaff's water supply. Erin Young, City's Water Resources Manager, and NAU Professor, Abe Springer, will be leading the discussion. See our Facebook page for more information!

Statistics as of 02/09/17

Consumption: 6.12 Million Gallons per Day
Average Gallons / Capita / Day: 87
Upper Lake Mary Water Level: 33.0 Feet 69.92% Water in Storage and Rising!

Follow Flagstaff Water

You can now follow our various happenings on social media. Check us out on Facebook, Twitter, YouTube, and Instagram (@FlagstaffWater).

Flagstaff Water on FacebookTwitterInstagram YouTube


Important Contacts

Water Billing Services: (928) 213-2231
Start/stop services, payment options, paperless billing setup, address changes, and more... or do it online!

Utilities Administration
Brad Hill, Utilities Director
211 West Aspen Ave, Flagstaff, AZ 86001
Ph: (928) 213-2400 | Fax: (928) 213-2409

Get in touch with the right staff / program using the Utilities directoryTo report a water line break, call (928) 774-0262.

Flagstaff Utilities Team

The team of professionals in the Utilities Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Nine sections in the Utilities Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative.

Pictured: Brad Hill, Utilities Director; Thomas Bolyen, Water Production Manager; Chris Kirkendall, Stormwater Manager; Erin Young, Water Resources Manager; Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Steve Camp, Regulatory Compliance Manager; Ryan Roberts, Engineering Manager. Not Present: Jim Huchel, Reclamation (Wastewater) Manager.