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Flagstaff Water Services
Flagstaff Water News

We Have a New Name: Flagstaff Water Services

The Utilities Division is now Water Services, and you can recognize us by our new logo! We wanted a name that better aligns with what we do: provide a range of services to ensure that you have safe, reliable drinking water. This change is part of an effort to increase our visibility and keep you better informed about important issues and projects.

Director Brad Hill Wins Environmental Stewardship Award!

We are so proud of our Water Services (Utilities) Director, Brad Hill, who recently received the AZ Water Association’s 2017 Environmental Stewardship Award! The award ceremony, which took place on May 3rd at the annual AZ Water conference in Phoenix, was attended by more than 1,000 water and wastewater professionals. Brad was recognized for several accomplishments — most notably, for his leadership in pursuing a Designation of Adequate Water Supply from the Arizona Department of Water Resources. Without this designation, Flagstaff could keep growing with no legal and physical assurance of a long-term (100-year) water supply. The process required that we evaluate the impacts of groundwater pumping on environmental flows to springs that feed Oak Creek Canyon, among other areas, and to streams such as Clear Creek and Chevelon Creek, which are near and dear to many residents. To learn more about this designation and what it means for our community, click here. To learn more about Brad’s accomplishments, visit page 2 of the summer Cityscape magazine!

Brad Hill receiving AZ Water award

Statistics as of 05/11/17

Consumption: 8.19 Million Gallons per Day
Average Gallons / Capita / Day: 116
Upper Lake Mary Water Level: 37.3 Feet
93.23% Water in Storage

Follow Flagstaff Water

You can now follow our various happenings on social media. Check us out on Facebook, Twitter, YouTube, and Instagram (@FlagstaffWater).

Flagstaff Water on FacebookTwitterInstagram YouTube


Important Contacts

For questions call Water Billing Services at (928) 213-2231 or visit us online at www.flagstaff.az.gov/eservices

Utilities Administration
Brad Hill, Utilities Director
211 West Aspen Ave, Flagstaff, AZ 86001
Ph: (928) 213-2400 | Fax: (928) 213-2409

Get in touch with the right staff / program using the Utilities directory. To report a water line break, call (928) 774-0262.

Flagstaff Utilities Team

The team of professionals in the Utilities Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Nine sections in the Utilities Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative.

Pictured: Brad Hill, Utilities Director; Thomas Bolyen, Water Production Manager; Chris Kirkendall, Stormwater Manager; Erin Young, Water Resources Manager; Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Steve Camp, Regulatory Compliance Manager; Ryan Roberts, Engineering Manager. Not Present: Jim Huchel, Reclamation (Wastewater) Manager.

We're coming into warmer weather. Know your watering days — or else our friendly staff may catch you and want to talk your ear off!


Visit our Water Conservation page for more information on the watering code!

2016 Water Quality Report Now Available

We sample and analyze your drinking water for microbial, inorganic, organic, and radioactive contaminants, along with pesticides and herbicides, on a strict schedule. This year, we included some constituents that are not currently regulated. We are happy to report that there were no violations. You can download our latest report here.