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Employee Recognition
Overview
The Employee Recognition and Awards Program has been developed as a way to say "thank you", "well done", and "We value you as an employee" to those employees who have contributed to excellent customer service and supported the mission and values of the City of Flagstaff. Employees may be recognized in many ways through this program. All tenured and exempt employees are eligiblt to participate. See full policy.

Service Awards
Employees are eligible to receive the following awards for service which is administered through the Human Resources Division:
  • 5 years - employee receives a City pin
  • 10 to 35 years of service, in five-year increments - an employee is eligible to choose from a catalog any item of their choice

If an employee is eligible for a service award but has not received their catalog, they should contact the Human Resources department at (928) 213-2090.

WOW - Wonderful Outstanding Worker Award
A WOW award is a one-time bonus and employees are eligible to receive any amount up to a maximum of $500 during a fiscal year. For specifics, refer to the WOW policy.

The Human Resources Director, on a yearly basis, will review all WOW Awards given to employees and make a nomination, if applicable, to the Employee Recognition Committee for the City Manager's Excellence Awards.

QSI - Quality Step Increase

A Quality Step Increase provides recognition to those employees whose performance substantially exceeds an acceptable level of competence and has sustained this level of performance over a period of time. Tenured employees are eligible for no more than a one-step increase and exempt employees are eligible for not more than the average merit increase that tenured employees receive. For specifics, refer to the QSI policy.

The Human Resources Director, on a yearly basis, will review all SIs given to employees and make a nomination, if applicable, to the Employee Recognition Committee for the City Manager's Excellence Awards.

7k Award
A 7k Award is given to employees who have received written recognition from co-workers, citizens, and supervisors for exhibiting excellent customer service.

Employees receiving this award will be presented a "Thank You" certificate, entitling them to one hour off with pay. A copy of the certificate and supporting documentation will be placed in the employee's 201 (personnel) file and the employee will be eligible for consideration for the City Manager's Excellence Awards. An employee may receive more than one 7k Award during the fiscal year.

On an annual basis the Human Resources Director and the Customer Service Committee will review all 7k Awards given to employees and make a nonation, if applicable, to the Employee Recognition Committee for the City Manager's Excellence Awards.

City Manager's Excellence Award
The City Manager's Excellence Awards will be presented by the City Manager once a year during a televised City Work Session. Nominations from the Human Resources Director, Customer Service Committee, co-workers, citizens, and supervisors will be filled out and submitted to the Employee Recognition Committee. For specific information regarding the nomination process and awards given out, refer to the City Manager's Employee Excellence Awards Policy.