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Reclaimed Water
Where Reclaimed Water Is UsedWater Conservation
The City of Flagstaff's wastewater treatment operations produces high-quality recycled or reclaimed water to offset the use of drinking water. The range of applications of reclaimed water include irrigation of parks and golf courses, industrial use, toilet flushing, residential lawn and garden watering, snow making and habitat along the Rio de Flag. Reclaimed water quality is closely regulated by the Arizona Department of Environmental Quality and the Environmental Protection Agency. Reclaimed water is one of the City's most significant water conservation tools. Over 2,000 acre-feet of reclaimed water is directly used each year.  For perspective, 1 acre-foot of potable (drinking) water typically serves 4 homes in Flagstaff in one year.

High quality Class A+ reclaimed water is produced by the City’s Rio de Flag Water Reclamation Plant. Treated effluent from the Rio Plant supplies most public schools and parks, cemeteries, public landscapes, and residences. The City's Wildcat Hill Wastewater Treatment Plant (WWTP) has delivered reclaimed water to the Continental County Club's golf courses for decades.  The Wildcat Hill WWTP currently is permitted to deliver Class A reclaimed water.

City Reclamation & Wastewater Treatment Plants

Learn more about our two water reclamation plants by checking these links:

Did you know that the Rio de Flag and Wildcat Hill Water Reclamation Plants both use solar energy to help reduce their energy costs?  You can learn more by reading about the Energy Savings from using Solar at City Sites or by contacting Nicole Woodman, Sustainability Manager. 

Helpful Documents and Training Opportunities
  • Reclaimed Water System Map
  • 2016 Reclaimed Water Hauler Agreement form       
  • 2016 Reclaimed Water Hauler Brochure                
  • Rates starting 1/1/2015          
  • Water Hauler Educational Presentation - for customers who want to learn more about why they should use the correct loadout station with their potable and non-potable/reclaimed water tanks and accounts.  We also offer free on-site training for those who feel their staff could benefit from direct training to avoid the $150 fine for using the wrong loadout station.  To schedule this free training with city staff including this presentation or to get answers to your specific water hauler related questions, please contact Robin Harrington, Utilities Program Manager, at (928) 213-4837 or by e-mail.  

Every line in the Reclaimed Water Agreement must be filled in before an account can be issued.  There are 24 types of uses listed on page 2 of the Agreement.  You will need to select at least one of these uses.  Here are some helpful hints for filling out the Reclaimed Water Agreement form listed above:

     Location of Use - if you have several sites, please list "various".  If you just have one site, please list that address.
     Intended Use - if it is being sprayed on a road please circle "Dust Control" on page 2 of the Agreement form.
     Quantity applied per day - estimate the amount you will use per day or weekly based on the size of your truck and how much you haul.
     Disposal plan for excess reclaimed water - what do you plan to do with any that is left over?  If you plan to use it all, simply indicate
     "none left".

You also need to sign the last page for the "Buyer/User Authorized Officers or Agents".

You can get more information on prepayment options for your loadout station account(s) on our Utility Billing Services website area.  This area shows you how you can make payments for your loadout station account online as well as via mail, in our drop box or by stopping by City Hall once your account is setup.

If you have any questions, please contact Debby Valencia at or call her at (928) 213-2407.