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Champions of Team Flagstaff

The Champions of Team Flagstaff was formed in 2015 when the Customer Service Team and Core Team merged.  The team developed recommendations for and are working to improve internal customer service in the following focus areas:
  • Culture and Communication
  • Rewards and Recognition
  • Training
  • Measurements of Success


Do you like to take pictures?
Would you like to win a family four-pack to Harkins Theatres?! 

What: Champions of Team Flagstaff is seeking submissions from City of Flagstaff employee photographers to be used for the on-the-spot awards.   

Why: On-the-Spot awards allow City employees to recognize one another.  The awards are for you, therefore we think they should represent you!  There are six different awards in order to give the nominator a variety to pick from and the ability to nominate individuals whenever they feel the duty performed deserves recognition.  

How: One photograph will be selected for each award category including 1) Above & Beyond, 2) High Five, 3) You Got Caught Making a Difference, 4) You Rock, 5) You’re an Essential Piece, and 6) Healthy to the Core.  

What We’re Looking For: The selected photographs should capture the spirit of the award.


  •  Champions of Team Flagstaff will accept up to three submissions per award per photographer. 


  • Each submission is worth one ticket.  All the tickets will be to compiled and one lucky winner will receive a Harkins Theatre family four-pack.
  • Six winners will have their photo appear on the newly designed ‘On the Spot’ awards.



In July 2015, the Champions of Team Flagstaff conducted a survey to measure employees’ opinions on various competencies of the organization.  The survey was open to all City employees and included fifteen questions that were also asked of employees in 2013.  A total of 245 employees responded to the 2015 survey, compared to 294 in 2013.  The following is an executive summary of the survey results.  The complete results can be found here:

A letter from City Manager regarding the results of the employee survey

Executive Summary - 2015 Employee Survey

Full Report - 2015 Employee Survey