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Strategic Priorities and Goals
Strategic priority #1: Provide exceptional service 
1. Serve as ambassadors for the Flagstaff community
2. Serve the public through quality internal and external customer service.
3. Foster clear and consistent communication. 
4. Provide employees tools, training and support.
5. Demonstrate respect, equity and strong ethics.

Strategic priority #2: Invest in our people
1. Ensure effective resources for employees.
2. Provide competitive compensation.
3. Empower employees to make the City better. 
4. Maintain and enhance a safe and positive organizational culture.

Strategic priority #3: Foster a resilient and economically prosperous city 
1. Enhance the organization’s fiscal stability and resourcefulness.
2. Deliver outstanding services through a healthy environment, resources and infrastructure.
3. Support sustainable economic development and its practices.
4. Promote policies that reflect a positive and safe community.
5. Continue to enhance community outreach and engagement.

Strategic priority #4: Work in partnership to enhance a safe and livable community 
1. Foster a safe, healthy, equitable and accessible community.
2. Cultivate community partnerships through civic engagement and participation.
3. Facilitate and encourage diversity.
4. Promote high quality of life through consistent standards, rules and regulations.