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Rebate Programs
Water Conservation


Monday - Friday
Summer: 7 am - 4 pm
Winter: 8 am - 5 pm
Closed for lunch 12-1 pm

Rebates for high-efficiency toilets (HETs), turf removal, and rainwater harvesting tanks

Funds for water conservation rebates have been replenished, with new rules and forms in effect. Please note that we will not accept forms you received before July 5, 2016, or from any other website. Contact Robin Harrington at (928) 213-4837 if you have questions.

Toilet Rebates

Rebates are now available for HETs for City water customers. You can download a rebate form here or pick one up at the Utilities office on the second floor of City Hall at 211 W. Aspen. Forms must be filled out completely or we cannot process your rebate. All rebates are first-come, first-served. To qualify,

  • Single-flush toilets must use 1.28 gallons or less per flush; dual-flush toilets can use 1.0/1.1 to 1.6 gallons per flush.
  • All devices must be EPA WaterSense® labeled.
  • Waterless urinals are eligible.
  • Toilets must have been purchased on or after June 1, 2016.
  • You must be replacing an existing device; only homes built before 2009 (as noted in the Coconino County Assessor’s parcel database) are eligible since the City code required HETs after that date. Commercial sites built before 2011 are also eligible.
  • You must be a metered City of Flagstaff water customer.
  • Residential sites can be credited for up to two HETs; commercial sites can be credited for up to four HETs.

You can find information on toilet and shower head ratings in the March 2015 edition of the Consumer Reports website. If you don't have a Consumer Reports membership, you can view the document at the Flagstaff Public Library reference counter.

Turf Rebates

Please e-mail the water conservation office for the latest turf rebate application and rules; you can also download a complete list of the turf rebate rules. To be eligible for a rebate,

  • You must remove at least 1500 square feet of turf and replace it with low-water-use plants.
  • 2 to 4 inches of bark or shredded wood mulch must be in place around the base of the new plants to retain moisture.
  • You must place a breathable landscape fabric under the modified area for weed control. No rebate will be issued until this is verified.
  • You must use only drip irrigation in the treated area— no spray sprinkler heads.
  • Your property cannot include ponds or fountains, even outside the turf removal area.
  • Low-water-use plants must be within the boundary of the area where the turf was removed. Plants outside the modified area are not considered part of the project.

Rain Water Harvesting Tanks

Water customers can apply for a one-time $100 credit on their water bill. Please e-mail the water conservation office for the latest rainwater harvesting tank application and rules.

  • Tanks must add up to 1,000 gallons or more.
  • Tanks must be purchased recently.
  • On-site inspection of the tanks is mandatory.