Flagstaff Water Services

Flagstaff Water Services Banner
main page 2
Whats new

The Annual Report to the Water Commission for activities in 2019 is published. Click here to view the report.

2020 Report to the Water Commission 

View the 2019 Water Quality Report here.

Please email waterquality@flagstaffaz.gov with your contact information if you want to receive a printed copy of the Water Quality Report.

2019 Water Quality Report 

Reopening your Business from COVID-19: Tips and Guidelines for Your Water System

View the EPA guidelines for restoring water quality in buildings for reopening here.

Facebook message 3

Complying with the Mayor’s Proclamation to mitigate the spread of the Covid-19 virus, Flagstaff Water Services wants to assure our residents that while buildings may be closed to the public, the business and function of our city government will remain open.

That means residents will continue to have safe, reliable water services available, throughout this health threat. If you have any questions or concerns, please call us at 928-213-2400. We’re available for your needs.

Construction on Linda Vista Drive: 


Looking for final project updates? Click here.

View the progression of the construction here.

Kinlani Dorm and Linda Vista PRV

Strategic Plan

Water Services announces its first-ever Strategic Plan addressing the ten top issues facing Flagstaff’s water over the next five years. The public is invited to be a part of this discussion as we move forward into the next decade. To learn more about the plan, click here

Water Services Receives the City Manager’s ’Aspen Award’ for Leadership

On February 11th, Water Services was recognized by the City Manager for outstanding leadership in creating the Strategic Plan 2025. Learn more about the award here. 

Aspen Award

Have you seen these rain gauges around town?frances

The Flood Alert Network coordinates local, state and federal efforts and addresses flood resilience in Flagstaff. Rain and stream gauges installed in designated washes and channels throughout the city record real-time data on precipitation and flood levels, and this information is available to the public. To check rainfall data in the community and sign up for alerts, visit: www.flagstaffaz.gov/3732/Rainfall-Data

Sign up for Water Services Email Updates

Stay up-to-date with news and events by adding your information to our email contact list. Fill out the form here

Do you own a backflow preventer, or are you interested in receiving email updates about backflows? If so, fill out our contact form.

Important Contacts

For questions call Water Billing Services at (928) 213-2231 or visit us online at www.flagstaff.az.gov/eservices 

Water Services Administration
Ryan Roberts P.E., C.E.M., Interim Water Services Director
2323 N. Walgreens St., Suite 1                                               Flagstaff, AZ 86001
Ph: (928) 213-2400 | Fax: (928) 213-2409

To report water quality and pre-treatment complaints, email Water Quality.

Get in touch with the right staff / program using the Water Services directory. To report a water line break, call (928) 774-0262.

Water Services Team Photo

The team of professionals in the Water Services Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Eleven sections in the Water Services Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative. 

Pictured: Top Row:  Jim Huchel, Reclamation (Wastewater) Manager; Steve Camp, Regulatory Compliance Manager; Chris Kirkendall, Stormwater Manager; Bradley M. Hill, R.G., Water Services Director:Ryan Roberts, Engineering Manager;
Bottom Row: Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Debby Valencia, Admin Specialist; Erin Young, Water Resources Manager;  Marion Lee, Admin Specialist.

Not Present: Lisa Deem, Management Analyst; Brian Huntzinger, Water Production Manager.

Helpful Info
Rags Infographic V.3

Updated Scavenger Waste disposal guidelines are now available.

A memo notifying waste haulers of updated guidelines can be found here. Scavenger waster disposal permit application and manifest forms can be found here.

Enforcement Response Plan

The Enforcement Response Plan is adopted. Visit our Water Services News page for more information!

Flood Plain Informational Packet

The Stormwater Division of Flagstaff Water Services is providing an informational packet on how to reduce flood damage to your home, navigate FEMA development restrictions, and potentially reduce flood insurance premiums.

To view this packet Click Here 

The water spigot located near the Inner Basin Cabin has been removed and permanently closed.

To view more information on the closure, visit our Archive.

Wondering what processes are involved in bringing you potable drinking water?


Watch the Virtual Tour of the Lake Mary Water Treatment Plant!

Click here for a list of helpful definitions. 

May 17, 2019


Weekly Production and Storage
 Statistics as of 07/09/2020

Consumption: 9.02 Million Gallons per Day
  Average Gallons / Capita / Day: 118
Upper Lake Mary Water Level: 

33.1 Feet (100.0% of production)
     70.3% Water in Storage

Follow Us

You can now follow our various happenings on social media. Check us out on Facebook, Twitter, YouTube, and Instagram (@FlagstaffWater).

Flagstaff Water on FacebookTwitterInstagram YouTube Opens in new window

Water Services Footer