Flagstaff Water Services

Flagstaff Water Services

Flagstaff Water News 

We are operating under the City's Level 1 Water Availability Strategy, Water Awareness. 

For more details please click Here

Monsoon Season is Here! 

Monsoon Season is upon us and the City of Flagstaff Stormwater Management Section wants to keep you and your property safe this monsoon season.
To see how the Stormwater Management team is working to help you make this season a safe one, please Click Here

Notice of Proposed New or Increased Fees Related to Stormwater Rates
The City Stormwater section will hold workshops on September 26, 2018 and October 3, 2018 at City Hall from 4 to 6 pm to discuss the proposed fee changes. The community is invited to attend.  For more information, click here.

DRAFT: Enforcement Response Plan

Flagstaff Water Services is soliciting public comment for our DRAFT Enforcement Response Plan.  The comment period will be open through September 14, 2018.  

Community Water Forums

In an effort to increase public awareness and harbor transparent communication with the public, City of Flagstaff Water Services is holding a bi-monthly Community Water Forum. Each forum will have a specific topic, and a short presentation, then the floor will be open for discussion. Find out more about the upcoming Community Water Forums on our events page.

Improper Construction Practices Negatively Affects Storm Drain Systems!



Weekly Production and Storage
Statistics as of 09/13/2018

Consumption: 8.4 Million Gallons per Day
    Average Gallons / Capita / Day: 115
Upper Lake Mary Water Level: 23.4 Feet (58.9 of production)
       27.26%Water in Storage

2017 Water Quality Report

We sample and analyze your drinking water for microbial, inorganic, organic, and radioactive contaminants, along with pesticides and herbicides, on a strict schedule. This year, we included some constituents that are not currently regulated. We are happy to report that there were no violations. You can download our latest report here


Follow Flagstaff Water

You can now follow our various happenings on social media. Check us out on Facebook, Twitter, YouTube, and Instagram (@FlagstaffWater).

Flagstaff Water on FacebookTwitterInstagram YouTube


Important Contacts

For questions call Water Billing Services at (928) 213-2231 or visit us online at www.flagstaff.az.gov/eservices

Water Services Administration
Bradley M. Hill, R.G., Water Services Director
211 West Aspen Ave, Flagstaff, AZ 86001
Ph: (928) 213-2400 | Fax: (928) 213-2409

Get in touch with the right staff / program using the Water Services directory. To report a water line break, call (928) 774-0262.

Mgt_Team_group_print (1)

The team of professionals in the Water Services Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Nine sections in the Water Services Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative.

Pictured: Top Row:  Jim Huchel, Reclamation (Wastewater) Manager; Steve Camp, Regulatory Compliance Manager; Chris Kirkendall, Stormwater Manager; Bradley M. Hill, R.G., Water Services Director:Ryan Roberts, Engineering Manager; 
Bottom Row: Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Debby Valencia, Admin Specialist; Erin Young, Water Resources Manager;  Marion Lee, Admin Specialist.
Not Present:Lisa Deem, Management Analyst;  Brian Huntzinger, Interim Water Production Manager.

The water spigot located near the Inner Basin Cabin has been removed and permanently closed.

Water serving this spigot originates from springs and shallow wells in the Inner Basin and is not treated. The State of Arizona has determined that this water source requires routine testing and treatment before distribution to the public. The City of Flagstaff has evaluated treatment options, such as filtration and disinfection, however they are not practical nor feasible in a remote location such as the Inner Basin. To remain in compliance with all federal and state water quality rules and regulations, the City will permanently disconnect this water supply. We are exploring options to provide a raw water supply that the public can subsequently treat or filter for their use while hiking in the Inner Basin. We will keep the public updated on the status of these other water supply options via future social media posts.

The City suggests that bicyclists and hikers take sufficient water for their needs and treat any water sources found in the San Francisco Peaks as they would with water sources found elsewhere in the backcountry.


Wondering where your water comes from? Check out this "street question" video to find out!


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