Flagstaff Water Services


Water News...

We are operating under the City's Level 1 Water Availability Strategy, Water Awareness.


 For more details please click Here

Important Contacts

For questions call Water Billing Services at (928) 213-2231 or visit us online at www.flagstaff.az.gov/eservices 

Water Services Administration
Bradley M. Hill, R.G., Water Services Director
211 West Aspen Ave, Flagstaff, AZ 86001
Ph: (928) 213-2400 | Fax: (928) 213-2409

To report water quality and pre-treatment complaints, email Water Quality.

Get in touch with the right staff / program using the Water Services directory. To report a water line break, call (928) 774-0262.

Come join the discussion, take our Recycled Water Survey!

The Recycled Water Survey will give you a chance to learn about what Flagstaff is currently doing with reclaimed water, and potential future uses.
The survey will present new options in emerging technologies, such as Advanced Water Treatment, and ways this technology can be used to ensure a sustainable, future water supply for our mountain community.

We need to hear from you, to ensure our decisions reflect the views of our community. The survey should take only 15 minutes of your time, while it helps to guide Flagstaff into a more sustainable future.

To take the survey click Here

Flood Plain Informational Packet

The Stormwater Division of Flagstaff Water Services is providing an informational packet on how to reduce flood damage to your home, navigate FEMA development restrictions, and potentially reduce flood insurance premiums.

To view this packet Click Here 

DRAFT: Enforcement Response Plan

Flagstaff Water Services is soliciting public comment for our DRAFT Enforcement Response Plan.  The comment period will be open through September 14, 2018.  

Improper Construction Practices Negatively Affects Storm Drain Systems!

Construction Debris Down the Storm Drain

Weekly Production and Storage
 Statistics as of 01/03/2019

Consumption: 5.6 Million Gallons per Day
     Average Gallons / Capita / Day: 77
 Upper Lake Mary Water Level: 21.6 Feet (66.2 of production)
         21.80% Water in Storage

2017 Water Quality Report

We sample and analyze your drinking water for microbial, inorganic, organic, and radioactive contaminants, along with pesticides and herbicides, on a strict schedule. This year, we included some constituents that are not currently regulated. We are happy to report that there were no violations. You can download our latest report here

Follow Us

You can now follow our various happenings on social media. Check us out on Facebook, Twitter, YouTube, and Instagram (@FlagstaffWater).

Flagstaff Water on FacebookTwitterInstagram YouTube

Water Services Team Photo

The team of professionals in the Water Services Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Nine sections in the Water Services Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative. 

Pictured: Top Row:  Jim Huchel, Reclamation (Wastewater) Manager; Steve Camp, Regulatory Compliance Manager; Chris Kirkendall, Stormwater Manager; Bradley M. Hill, R.G., Water Services Director:Ryan Roberts, Engineering Manager;
Bottom Row: Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Debby Valencia, Admin Specialist; Erin Young, Water Resources Manager;  Marion Lee, Admin Specialist.

Not Present:Lisa Deem, Management Analyst;  Brian Huntzinger, Interim Water Production Manager.

The water spigot located near the Inner Basin Cabin has been removed and permanently closed. 

Water serving this spigot originates from springs and shallow wells in the Inner Basin and is not treated. The State of Arizona has determined that this water source requires routine testing and treatment before distribution to the public. The City of Flagstaff has evaluated treatment options, such as filtration and disinfection, however they are not practical nor feasible in a remote location such as the Inner Basin. To remain in compliance with all federal and state water quality rules and regulations, the City will permanently disconnect this water supply. We are exploring options to provide a raw water supply that the public can subsequently treat or filter for their use while hiking in the Inner Basin. We will keep the public updated on the status of these other water supply options via future social media posts. 

The City suggests that bicyclists and hikers take sufficient water for their needs and treat any water sources found in the San Francisco Peaks as they would with water sources found elsewhere in the backcountry. 

Wondering where your water comes from? Check out this "street question" video to find out!