Low-Income Public Housing Team
Public Housing Participant Info
How soon do you need to report changes?
As a resident of either Siler Homes or Brannen Homes, you must report all changes in income, household composition, and employment within ten days. A change report may be submitted at your housing specialist's office, through the mail, or by email to your housing specialist. Change reports will not be accepted if submitted by phone. The change report (interim recertification form) is available here.
How can you report a maintenance problem?
Call (928) 213-2731 to submit a work order or report a maintenance emergency. Leave a message with your name, address, phone number where you can be reached, and a brief description of your maintenance issue. The maintenance crew will call you back and set up a time to fix your problem as soon as they are able.
Restricted Lobby Access During COVID-19 Pandemic
We are attempting to minimize face-to-face contact to protect the health of staff, residents, and the public during the COVID-19 (Novel Coronavirus) pandemic. To that end, please respect these changes to typical operations and coordinate with your housing specialist as needed.
Rent: When dropping off rent, please use the mail slot. If your payment is less than the balance due, you will be contacted. Receipts will be mailed for all transactions.
Appointments: Face-to-face appointments have been cancelled. Contact your case worker. If you do not have your case worker's contact information, call 928-213-2730 or email the Housing Authority. Your communication will be directed to them.
Change Reports/Interim Recertifications: Submit change reports via email whenever possible and include your full name. Change reports are also available outside offices. We will work with participants to the best of our ability to manage rent responsibilities as households' income and expenses change. Please report in a timely fashion. See above for specialist contact info.
Applications and Document Deliveries: If you are to provide documents, review them for completeness before submission, and submit them through the mail slot. You may also mail them to 3481 N Fanning Dr., Flagstaff, Arizona 86004. Incomplete document packets will be returned.
Thank you for your understanding. For the latest information on COVID-19, go to the Coconino County COVID-19 Collaborator Information page.
Recurring Updates and Deadlines
Monthly Rent is due the first business day of the month. Business days are Monday through Friday except for holidays observed by City of Flagstaff. Late Fees are applied at 8 am on the sixth business day of the month. Saturdays, Sundays, and holidays will impact the day late fees are applied.
The Final Day to Pay Rent Before Court Action is Taken falls fourteen (14) calendar days after late fees are applied. For example, if late fees are applied on the 8th of the month, the final day will be the 22nd. Rent is always due at the office of your housing specialist even during office closures.
Recertification Packets are due the 15th day of the month. If this is a weekend or holiday, residents are encouraged to turn in their packet on the business day before the 15th of the month.
If your household has experienced a change in income, report this change within ten days. The Deadline for Submitting Changes that will impact your rent responsibility for the following month is the 25th of the month or the previous business day.
We include Office Closures in our Public Housing Newsletters. You'll find a calendar at the end of each newsletter. Only if an office closure is the result of a holiday or leave will it impact when rent is due. Rent is always due at the office of your housing specialist.
Public Housing Newsletters
Find the Low Income Public Housing newsletter archive. If you consistently do not receive your newsletter or other mail, please first contact the U.S. Post Office.
For more information, contact the Administrative Specialist for the Flagstaff Housing Authority by emailing the Housing Authority or by calling (928) 213-2730.