Public Housing Program Information
Public Housing was established to provide decent and safe rental housing for eligible low-income families, the elderly, and persons with disabilities. The City of Flagstaff Housing Authority has two main Public Housing locations: Siler Homes, and Brannen Homes, with several other rental properties scattered throughout Flagstaff.
Siler Homes (click for a map) is located off of Fanning Drive in East Flagstaff. Siler has two- to five-bedroom homes. Siler Homes strives to be a drug-free and crime-free community that is safe and comfortable for families of all sizes. Siler has a skilled maintenance crew on staff to respond to any maintenance needs residents may experience. Units are inspected regularly to ensure that they are in compliance with federal health and safety regulations as well as that all maintenance needs have been addressed.
Brannen Homes is located off of Lone Tree in West Flagstaff. Brannen has one- to four-bedroom homes. For one-bedroom homes, the Flagstaff Housing Authority gives priority to individuals or couples who are elderly or disabled. Brannen Homes strives to be a drug-free and crime-free community that is safe and comfortable for all residents. Brannen has a skilled maintenance crew on staff to respond to any maintenance needs residents may experience. Units are inspected regularly to ensure that they are in compliance with federal health and safety regulations and all maintenance needs have been addressed.
Applying for Public Housing
You can apply for public housing online at My Housing. The online application is not fully compatible with the Safari Web Browser. You are encouraged to use the Mozilla Firefox, Google Chrome, or Internet Explorer web browsers instead. Written and oral language services will be provided upon request, which you can make by emailing the Housing Authority or calling 928-213-2730.
Twenty-four hours after applying, you will be able to register and update your application through our applicant portal. First, register at My Housing, where you will also need to include an email address. Take note of your username and your password, which must be at least six characters long and include an upper case letter, a lowercase letter, and a number. Once you have registered, you can login and use the "Update Application" menu item to make any changes.
If you require assistance, our office staff can provide support during typical business hours at 3481 North Fanning Drive, Flagstaff, Arizona 86004 or you can email the Housing Authority.
Who is Eligible?
Public housing is limited to low-income families and individuals. The Housing Authority determines your eligibility based on:
- Annual gross income;
- Whether you qualify as elderly, a person with a disability, or as a family; and
- If the adult members of your household submit a criminal background check free of drug, and violence related charges during the past three years.
If you are eligible, the Housing Authority will check your references to make sure you and your family will be good tenants and neighbors. The Housing Authority will deny admission to any applicant whose habits and practices may be expected to have a detrimental effect on other tenants or on the community's environment. Find more information on background checks and tenant history. If you are denied, you can request and informal hearing by submitting a written or email request to the Public Housing Manager.
How long is the Waiting List?
For applicants with the residency preference, the average wait time is currently three months to three years or longer depending on the bedroom size for which you apply. Your family must qualify for the bedroom size for which you apply. We can only move new residents into units when existing tenants move out, which we cannot predict, and therefore cannot provide a firm wait time.
Are any utilities included in the monthly rent payment?
The Public Housing program pays for the water and gas usage for the homes located at Brannen Homes and Siler Homes. The tenant will be responsible for the electric bill. Utilities are not included at the scattered sites.
How long can families/individuals stay in public housing?
In general, residents may stay in public housing as long as they comply with the lease.
If you have additional questions, please see the Frequently Asked Questions page or consult with your housing specialist (see next section).
Public Housing Participant Info
How soon do you need to report changes?
As a resident of either Siler Homes or Brannen Homes, you must report all changes in income, household composition, and employment within ten days. A change report may be submitted at your housing specialist's office, through the mail, or by email to your housing specialist. Change reports will not be accepted if submitted by phone. The change report (interim recertification form) is available here.
How can you report a maintenance problem?
Call (928) 213-2731 to submit a work order or report a maintenance emergency. Leave a message with your name, address, phone number where you can be reached, and a brief description of your maintenance issue. The maintenance crew will call you back and set up a time to fix your problem as soon as they are able.
Restricted Lobby Access During COVID-19 Pandemic
We are attempting to minimize face-to-face contact to protect the health of staff, residents, and the public during the COVID-19 (Novel Coronavirus) pandemic. To that end, please respect these changes to typical operations and coordinate with your housing specialist as needed.
Rent: When dropping off rent, please use the mail slot. If your payment is less than the balance due, you will be contacted. Receipts will be mailed for all transactions.
Appointments: Face-to-face appointments have been cancelled. Contact your case worker. If you do not have your case worker's contact information, call 928-213-2730 or email the Housing Authority. Your communication will be directed to them.
Change Reports/Interim Recertifications: Submit change reports via email whenever possible and include your full name. Change reports are also available outside offices. We will work with participants to the best of our ability to manage rent responsibilities as households' income and expenses change. Please report in a timely fashion. See above for specialist contact info.
Applications and Document Deliveries: If you are to provide documents, review them for completeness before submission, and submit them through the mail slot. You may also mail them to 3481 N Fanning Dr., Flagstaff, Arizona 86004. Incomplete document packets will be returned.
Thank you for your understanding. For the latest information on COVID-19, go to the Coconino County COVID-19 Collaborator Information page.
Recurring Updates and Deadlines
Monthly Rent is due the first business day of the month. Business days are Monday through Friday except for holidays observed by City of Flagstaff. Late Fees are applied at 8 am on the sixth business day of the month. Saturdays, Sundays, and holidays will impact the day late fees are applied.
The Final Day to Pay Rent Before Court Action is Taken falls fourteen (14) calendar days after late fees are applied. For example, if late fees are applied on the 8th of the month, the final day will be the 22nd. Rent is always due at the office of your housing specialist even during office closures.
Recertification Packets are due the 15th day of the month. If this is a weekend or holiday, residents are encouraged to turn in their packet on the business day before the 15th of the month.
If your household has experienced a change in income, report this change within ten days. The Deadline for Submitting Changes that will impact your rent responsibility for the following month is the 25th of the month or the previous business day.
We include Office Closures in our Public Housing Newsletters. You'll find a calendar at the end of each newsletter. Only if an office closure is the result of a holiday or leave will it impact when rent is due. Rent is always due at the office of your housing specialist.
Public Housing Newsletters
Find the Low Income Public Housing newsletter archive. If you consistently do not receive your newsletter or other mail, please first contact the U.S. Post Office.