The employees of the City of Flagstaff strive to provide excellent customer service in every program and service we provide to each other and to our community. While customer service is expected of each of us, there are some employees that go beyond our expectation and achieve the extraordinary in service delivery and customer satisfaction. To recognize those individuals and to hold them up as examples, employees may be presented with one of the City Manager’s Excellence Awards. Since the City’s slogan/motto is “Service at a Higher Elevation” the awards were named after the highest points of the San Francisco Peaks.
The Humphrey is the highest award and will be given to one employee each year that exemplifies all of the values of the City to an extraordinary degree. Recipients will receive an engraved award; a monetary award and a day off with pay. The award will be memorialized on a plaque to be displayed in the City Hall lobby.
The Agassiz awards will be given to an individual or group that provides an outstanding example of at least one of the values of the City. The recipients of the Agassiz Award will also be given a unique nametag, an engraved award, a $50 gift certificate and a day off with pay. Their award will also be memorialized on the City Hall plaque.
The Fremont awards will be given to an individual or group excelling in at least one of the Values of the City. The recipients of the Fremont Award will receive a unique nametag, an engraved award and a half-day off with pay. The award will be memorialized on the City Hall plaque.
Tenured and exempt employees in good standing are eligible. Awards will be presented by the City Manager at a televised City Council Work Session.