Water Talk News

As temperatures in Flagstaff continue to drop, make sure your water pipes are prepared for the winter. By taking just a few simple precautions now, you can prevent the hassle and cost of frozen pipes.

1. Have your furnace regularly serviced.
2. Install your own water shut-off valve. The valve inside the water meter box is property of the City and only City staff are allowed access.
3. Keep the name and emergency telephone number of your plumber handy.
4. Turn off outside faucets. Disconnect and store hoses inside.
5. Patch cracks and insulate holes near doors, windows, and walls by pipes and meters.
6. Insulate water meters, pipes, and faucets in unheated areas – if you need a faucet insulator, Water Services will give you one for free! Contact us at savewater@flagstaffaz.gov.
7. Keep your thermostat set at a minimum of 55 degrees. Keep doors to rooms and cupboard doors open to expose pipes beneath sinks.
8. Never completely shut off the heat when you are away during winter months. If you are planning to leave your home for an extended period, drain your pipes, or, at the very least, lower the thermostat, but never shut it off. The lack of heat can freeze pipes, causing flooding and damage when they eventually thaw.

And for a bonus tip, make sure the contact information listed on your water account is current in case we need to contact you during an emergency. Update your account by logging into the portal at https://www.paydici.com/flagstaff-az-utilities.

Find additional preventative measures, ways to fix frozen pipes, and more on our Helpful Winter Tips webpage.

Questions or comments? 
Contact us at flagwater@flagstaffaz.gov