Emergency Communications Specialist Process

Step 1

Submit a City of Flagstaff Application and a Background packet to HR

Step 2

If you meet standards you will be invited to take the CritiCall Test
  • Minimum standards mirror minimum standards required of Police Officer Standards
  • This CritiCall Test will evaluate your ability to recall information and typing speed
  • Passing scores include 4100 Keys Per Hour (KPH) OR 80% and 35 Words Per Minute (WPM)

Step 3

If you complete the CritiCall with a passing score you will be invited to an oral board interview

Step 4

Steps 4-9 will apply for the rest of the dispatch process.
911