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  1. The mission of the City of Flagstaff is to protect and enhance the quality of life for all.
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Water Services FAQs

FAQs

  1. How do I setup a new water account?
  2. How do I transfer my account when I move?
  3. Where does our water come from?
  4. Where can I buy water that I can haul?
  5. How do I get my water turned off if I have a leak?
  6. How can I close my account?
  7. Where is my water meter?
  8. What is the phone number for Blue Stake?
  9. What's my water pressure?
  10. Why is my water bill so high?
  1. What is the City's back-bill and refund policy?
  2. I had a big leak or other unexplained usage at my property. Is there anything you can do to help me with the bill?
  3. Who is responsible for my water service line?
  4. Do you know a good plumber?
  5. Where is my water shutoff valve located?
  6. Where did my water pressure go?
  7. What are the phone numbers for the plants?
  8. Can tours be made of the City's water and wastewater plants?
  9. What is the hardness of our water?
  10. Who do I call if my water taste or smells bad?
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  1. Water Services FAQs
  2. News, Events, and Blogs
    1. Water Talk News
    2. Water Reliability Today and Tomorrow Blog
    3. Upcoming Events
    4. Presentations
      1. Archive
      2. Water Services Main Page
    5. Community Outreach
  3. Announcements
  4. Education
    1. Advanced Treatment FAQ
    2. Emergencies
      1. Emergency Notifications
      2. Emergency Water Supply
      3. How To Turn Off Your Water
      4. Return To Main Page
    3. Helpful Winter Tips
    4. Mosquito Control
    5. Terms
      1. Acronyms
      2. Industry Terms
      3. Water Services Main Page
    6. Water Awareness
    7. What Not to Flush
    8. Educational Videos
    9. How to Read Your Water Bill
  5. Strategic Plan 2025
    1. Customer Service
    2. Data Driven Decision Making
    3. Environmental Standards
    4. Infrastructure Maintenance
    5. Return to Strategic Plan landing page
    6. Return to Water Services Main Page
    7. Stormwater System Maintenance
    8. Water & Climate Change
    9. Water & Wildfires
    10. Water Quality
    11. Wildcat WRP Capacity
    12. Workforce Issues
  6. Reports & Documents
  7. Archives
    1. Archived Capital Improvement Projects
    2. Announcements Archive
    3. Community Outreach Archive
    4. Document Archive
    5. Events Archive
    6. Presentation Archive
    7. Water Reliability Today and Tomorrow Blog Archive
    8. Water Talk News Archive
      1. 2019 Water Talk News
      2. 2018 Water Talk News
      3. 2017 Water Talk News
      4. 2012 Water Talk News
      5. Link to Water Services Main Page
    9. Link to Water Services Main Page
  1. City of Flagstaff Arizona
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Contact Us

  1. Flagstaff City Hall
  1. 211 W Aspen Avenue
  1. Flagstaff, AZ 86001
  1. Phone: 928-213-2000
  1. Email Us

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