Water Services FAQs

  1. How do I setup a new water account?
  2. How do I transfer my account when I move?
  3. Where does our water come from?
  4. Where can I buy water that I can haul?
  5. How do I get my water turned off if I have a leak?
  6. How can I close my account?
  7. Where is my water meter?
  8. What is the phone number for Blue Stake?
  9. What's my water pressure?
  10. Why is my water bill so high?
  11. What is the City's back-bill and refund policy?
  12. How is my sewer rate calculated?
  13. I had a big leak or other unexplained usage at my property. Is there anything you can do to help me with the bill?
  14. Who is responsible for my water service line?
  15. Do you know a good plumber?
  16. Where is my water shutoff valve located?
  17. Where did my water pressure go?
  18. What are the phone numbers for the plants?
  19. Can tours be made of the City's water and wastewater plants?
  20. What is the hardness of our water?
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