1. Increase emphasis on standards in problem solving at levels of the organization, effectively building a culture based on the Division’s standards |
Water Services Director, SCDA IS Manager |
June 2020 Starting to establish Standards in each section: WW standards are actively updated, Reg Compliance Standards actively updated, Distribution and Collection Standards in progress, Stormwater Section working with consultant to establish standards. SCADA IS section working to establish standards over next 6 months. |
N/A |
6. Maximize the use of GIS to organize data with respect to geographic location |
N/A |
Using GIS data to provide emergency notices to focus streets/ neighborhoods/areas |
Tie GIS paragon to customer database |