Informational Resources

City Water Logo AquaWater Services FAQs

Get answers to frequently asked questions related to your water account, where your water comes from, water quality, and much more.  

City Water Logo yellowReimbursement Agreement

Local residents may receive a letter notifying them of an opportunity to participate in a reimbursement agreement. Learn more here.

City Water Logo redNews, Events, and Blogs

Read about recent Water Services projects and other division news.

City Water Logo purpleAnnouncements

Stay up-to-date on all things Water Services with public notices and division updates.

City Water Logo Orange Education

Learn about emergency measures, helpful tips for water safety in the winter, water awareness, what not to flush, mosquito control, and more.

City Water Logo greenStrategic Plan 2025

Water Services' first ever strategic plan, published in 2020, addresses the top ten issues facing Flagstaff's water through 2025.

City Water Logo BlueReports and Documents

View full PDF versions of reports and documents prepared for or by the Water Services division.