Announcements Archive

Flagstaff Water Services Banner


Flagstaff Water Services Sharing Ideas at Innovate Conference in Salt Lake City

December 1, 2022

Flagstaff Water Services IS Administrator Corryn Smith will present the innovative program developed for public works management at the Innovate: The Public Asset Management Conference presented by Cityworks and Trimble later this month. Corryn and Stormwater Manager Ed Schenk will present Managing Stormwater Infrastructure During Flooding Events, detailing how ESRI dashboards supported emergency flood response operations.

The breakout session description provides a glimpse into Flagstaff’s infrastructure management: 

Flagstaff Water Services implemented Cityworks for their Stormwater Section in 2020, a year after the 2019 Museum Fire. In preparation for future rainfall, Cityworks was utilized to schedule and record preventative maintenance measures for both closed and open channel systems to minimize potential flooding impacts on the affected communities. Summer rains fell hard in 2021, which resulted in six major flooding events across Flagstaff. By leveraging Cityworks and ESRI Operational Dashboards, the Incident Management and Emergency Operations Teams had real-time inventory damage assessments, response, and resource allocations during the summer storm events. This CMMS-centric approach provided decision-makers a better understanding of the storm water system and facilitated infrastructure management.

Learn more on LinkedIn or on the official Innovate website.

Wastewater Code Change Notice

September 20, 2022

Flagstaff Water Services has proposed updates to existing City code under Title 7 Health and Sanitation, Chapter 07-02 Wastewater Regulations regarding Industrial Self-Monitoring and Signatory Requirements. This proposal will be presented to City Council November 1. Read the notice letter in full here.

Free Webinar: Understanding Risk and Flood Insurance

August 17, 2022

Representatives from Coconino County and FEMA will conduct a free webinar to inform our community about the new flood risk to our neighborhoods and important information about flood insurance.

  • Over the past few years, the frequency of wildfires has increased in Coconino County and with that increase comes an increase in the risk of post-wildfire flooding. To help inform property owners about this increased risk and actions they can take to reduce that risk, the Coconino County Flood Control District has provided post-wildfire flood risk and mitigation information.
  • One way to reduce your flood risk and help you recover more quickly after a flood is to carry flood insurance. To help you learn more about private and federal flood insurance, the Coconino County Flood Control District and City of Flagstaff are hosting a free one-hour webinar on August 22 at 6:30 pm.

Topics will include:

The presenters will be flood insurance specialist Edie Lohmann (FEMA) and Bruce Bender (Bender Consulting Services, Inc.).

Here is how you can access the free webinar:

ZOOM Link:

For Telephone dial: 833 548 0282 (Toll Free)

Webinar ID: 811 8463 4826

Water Services Resources Used to Fight Pipeline Fire

June 21, 2022

Water Services made a variety of resources available for fighting the Pipeline Fire last week, from hydrants to reservoirs and more. Learn about the effort in our most recent Water Talk News piece:

2021 Water Quality Report Now Posted

June 10, 2022

Flagstaff's drinking water is consistently monitored for potential contaminants and key constituents to ensure it is the highest quality possible. Results of this monitoring are compiled yearly in our Consumer Confidence Report, which is now available online and will be sent out to customers in the coming weeks.

Water Awareness Month Starts Tomorrow!

March 31, 2022

April is Water Awareness Month, and we have plenty of exciting events planned in the community! Attend one of these fun events to learn about Flagstaff's water resources, how to conserve water, and more!

Water Commission Meeting to be Held Next Week

December 9, 2022

The Water Commission will meet Thursday, December 15, at 4 p.m. in the Council Chambers at Flagstaff City Hall and virtually via Microsoft Teams. Meetings are open to the public. View the agenda here.

City Hosts Proposition 441 and 442 Open House Events in October

October 13, 2022

The public is invited to one of several outreach forums to discuss the bonds on the November 8 general election ballot. If passed, Proposition 441 will authorize the sale and issuing of general obligation (GO) bonds to fund wildfire, flood, and water infrastructure, while Proposition 442 will help create rental and homeownership opportunities in Flagstaff. Informational materials on the propositions will be available at the events, and City staff will be in attendance to answer questions.


Join in the conversation at one of the following events:


  • Wednesday, October 19, 2022

7:30 – 9 a.m.

Late for the Train (19A E. Aspen Ave.)


  • Friday, October 21, 2022

12:30 – 2 p.m.

Flagstaff City Hall (211 W. Aspen Ave.) or online

Click here to join the meeting


  • Monday, October 24, 2022

5 – 6 p.m.

Mother Road Brewery (7 S. Mikes Pike)


Props 441 and 442 were recommended for the November 8, 2022, election by the Flagstaff Citizen Bond Committee.


For questions related to the propositions, please contact Shannon Anderson, City of Flagstaff Senior Deputy City Manager, at

Public Invited to Discuss Stormwater Rate Adjustment During Community Forums 

October 4, 2022

The City of Flagstaff’s Water Services Division is hosting virtual and in-person collaborative forums to discuss the proposed stormwater rate adjustment on October 26, November 7, November 10, and November 14. Times and links to the virtual meetings are listed here.

FAQ on Stormwater Rate Adjustment Now Live

September 16, 2022

Wondering how the upcoming stormwater rate adjustment will impact your water bill? Not sure what the additional funds will be going toward? Visit our FAQ page to learn about this change and review the adjustment study which includes graphs that break down how different funding sources will be used.

Flood insurance for your Home. It May be Time to Consider this Coverage.

July 21, 2022

Residents may wish to consider their risk for flooding. This letter answers flood insurance questions and provides updates to FEMA flood maps.

2022 Report to the Water Commission is Now Available!

June 20, 2022

Read the comprehensive Report to the Water Commission to learn about Water Services projects, activities, and accomplishments in 2021.

Congratulations to our Poster Contest Winners!

April 15, 2022

Check out the winning Poo in the Park posters on our Facebook page or visit your local City park to see them in person. Thank you to each student who submitted an entry, and special thanks to our winners: Fynn, Ashley, Grace, Darcy, Jan, and Hermanda from Marshall Elementary, and Theo, Zane, Hunter, and Ellis from Haven Montessori School. Your work helps to keep our waterways clean by encouraging the Flagstaff community to always pick up and throw away their pet waste. 

The Poo in the Park Campaign is Underway!

March 30, 2022

Take our short survey to provide your valuable opinion on pet waste that is left at our parks and public spaces. The student poster contest ends on April 1st, so keep an eye out for the winning posters at your local park. Let's continue to preserve the health and beauty of our community by picking up and throwing away pet waste, every time.


Please Pick Up After Your Pet!

December 9, 2021

Do your part to keep Flagstaff's water clean! Unattended pet waste washes into storm drains and pollutes our creeks and streams. Do you part to be a good steward of our beautiful environment. For more tips on keeping our water clean visit our Stormwater Quality page and enjoy our "Poo Down the Drain" video:

Courtesy Notice: Museum Flood 

and Your Water

July 14, 2021

Stormwater staff have been preparing for a monsoon event all year, with further improvements underway. In the meantime, please know we are doing all we can to minimize flooding effects, and your drinking water is safe to use. We have implemented increased monitoring and will immediately notify residents should the situation change.

County Flood Emergency Call Center: (928) 679-8525
City Water Quality or Sewage Overflow: (928) 774-0262
Sandbags are available at 2625 N. King St.

Monsoon Season Checklist & Resources

July 1, 2021

Read through our monsoon season guide to be prepared for rain this summer. Let's make this a safe monsoon season! 

Get Involved: Summer Watershed Clean-Up Series

June 24, 2021

Learn about the four watershed cleanup events occurring in June and July, and come join us to help make a difference in the Flagstaff community! The second event is this Sunday, June 27th, at 1:00 PM. Meet at 2500 N. Rose Street, and wear sturdy shoes and sun protection.

Apply to Join the Flagstaff Water Commission: We Are Recruiting Two New Members! 

June 30, 2021

The Water Commission consists of seven citizens and a representative from the Planning and Zoning Commission. It reviews extensions of the water and sewer collection systems, treatment and use of water furnished by the City, treatment and disposal of the City's sewage system effluent, and water/sewer rates. Meetings occur at 4:00 PM on the third Thursday of every month.

Museum Fire Flood Area: Be Prepared for this Monsoon Season

May 13, 2021

Learn about how you can be prepared for this monsoon season by visiting our Flood Information webpage. Updates regarding the Museum Fire Flood Area are available through Coconino County's website.  Read the letter sent to homes and businesses in the Museum Fire Flood Area, encouraging residents and business owners to keep their sandbags in place, at least through the end of the 2021 monsoon season. For more information, read this Museum Fire updates flyer.

Ft. Tuthill Well #2 Drilling Project

April 23, 2021

The City of Flagstaff is drilling its first groundwater well in 12 years in the Ft. Tuthill area. Read the news release for more information, and follow the progress with our interactive story map

Website Instructional Video

February 24, 2021

Proposed Stormwater Design Manual Changes

January 26, 2021

Visit our proposed Stormwater Design Manual changes webpage to read the draft changes. A public meeting soliciting comments will be held on February 25, 2021 from 4:00 - 5:00 PM. This meeting will be held in virtual format. Provide public comment to before May 3, 2021.

Happy National Backflow Prevention Day!

August 16, 2021

Today, we recognize the importance of backflow prevention and cross-connection control, and celebrate the unsung heroes of water safety. Backflow prevention devices protect against potential contamination in water distribution systems. Our water quality professionals work hard to install and maintain critical backflow prevention devices, so let's thank them for the role they play in supplying clean and safe water!

Protect Your Property & Neighborhood!

July 29, 2021

Easements are designated routes across private property, allowing utilities to provide services in your neighborhood. They often incorporate critical drainage features that the home or business owner is responsible for maintaining. Learn how you can make a difference and prevent flooding on your property by keeping easements free and clearing drainages of debris (PDF).

The Annual Report to the Water Commission is Published!

July 2, 2021

Read the comprehensive Report to the Water Commission (PDF) to learn about Water Services projects, activities and accomplishments throughout 2020.

Water Services has Multiple Job Openings: Apply Today!

June 24, 2021

Do you want to join the Water Services Team? Our mission is to professionally and cost-effectively provide water, wastewater, and stormwater services that meet the present and future environmental, health, and safety needs of the community. View and apply for one or several of the current job openings. We look forward to your applications!

Initial Public Notice

June 14, 2021

Read about Lower Spruce Wash Channel Resiliency in Coconino County, Arizona (PDF), through this Public Notice (HMGP-5284-01-02). 

Stormwater MS4 Report Now Available

March 25, 2021

View the approved MS4 Annual report for Fiscal Year 2020. This annual report provides a snapshot of the data collected and  compliance actions conducted for the Municipal Separate Storm and Sewer System.

Celebration of Learning Videos

February 17, 2021

Every year, Flagstaff Water Services partners with Arizona Project WET in an effort to educate elementary school students about the value of water. This year, the "Celebration of Learning" event is being held virtually, and Water Services produced two short videos about Flagstaff water. Check these videos out on our Educational Videos page.


Proposed Industrial Pretreatment Code Changes

December 21, 2020

Read the proposed code changes along with supporting documents, and provide public comment by March 21st, 2021.

Proposed Industrial Pretreatment Code Changes

September 22, 2020

Read the proposed code changes along with supporting documents, and provide public comment by December 31st, 2020.

Reopening Your Business from COVID-19: Tips & Guidelines for Your Water System 

May 14, 2020

Read the EPA guidelines for restoring water quality in buildings for reopening.

COVID-19 Response and Your Water

March 1, 2020

Complying with the Mayor’s Proclamation to mitigate the spread of the Covid-19 virus, Flagstaff Water Services wants to assure our residents that while buildings may be closed to the public, the business and function of our city government will remain open.

That means residents will continue to have safe, reliable water services available, throughout this health threat. If you have any questions or concerns, please call us at 928-213-2400. We’re available for your needs.

Explore the Watershed Speaker Series - Rio de Flag

November 9, 2020

Tomorrow, November 10th, is the first speaker session, occurring over Zoom from 5:30 - 7:00 PM. For more information, view the event flyer (PDF). We want to hear your feedback on the upcoming watershed restoration plan. Register here.

Flood Plain Information Packet

September 9, 2020

The Stormwater Division of Flagstaff Water Services is providing an informational packet on how to reduce flood damage to your home, navigate FEMA development restrictions, and potentially reduce flood insurance premiums. Read the Flood Plain Information Packet.

A Note to Our Utility Customers

March 12, 2020

During this time of crisis, the City of Flagstaff understands that paying bills may be difficult. We will not be disconnecting service during the official emergency related to COVID-19, however, we recommend keeping your account current. 

If you find that you are unable to pay the amount due, please contact us so that we can make arrangements. 

The following Flagstaff organizations may be able to assist:

Coconino Community Services: (928) 679-7425                             St. Vincent De Paul: (928) 774-6511                                           VRC  (Veterans): (928) 266-1984


Updated Scavenger Waste Disposal Guidelines are now Available 

July 15, 2019

View a memo notifying waste haulers of updated guidelines. View the scavenger waste disposal permit application and manifest.