The Development Case Manager makes technical decisions within the Land Development Code. He or she will ensure that all code specialists work-out an interpretation that provides you with a viable option. It’s then up to you to decide whether to proceed.
If an issue arises in your project with which you don't agree, the Development Case Manager is your contact to seek problem resolution. Just notify the Development Case Manager and he or she will take up your concerns with the appropriate staff, up to and including the Development Services Director.
The Development Case Manager, however, will still be there to ensure that you get to a decision point.