How does 9-1-1 work?
When you dial 9-1-1, the system directs your call to a public safety dispatch center operated by the local police, fire or sheriff's department and staffed by highly trained professionals. It is important that you stay on the line and tell the dispatcher what help is needed and where it is needed. Dispatchers are trained to ask you questions that are helpful in determining which agency should respond and how quickly. By answering these questions you are helping them provide the best possible response.

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1. How does 9-1-1 work?
2. Are there charges for dialing 9-1-1?
3. Does calling 9-1-1 mean that you will get an immediate response?