How do I use my service provider account?

The main function of your account is to report fat, oil and grease pump outs to the City of Flagstaff on behalf of your customer. There are three different places in your account where you can do so:

  • From the main page of your account, tap the green ‘Add Pumpout’ button. On the pump out form, begin typing the establishment’s name, until you see it populate in the dropdown menu. Click the establishment to fill in the information on the form. *Keep in mind that only establishments who have selected you as their service provider will be available for you to add pump outs on their behalf. Only the Food Service Establishment or your city regulator can select you as the service provider for a particular Food Service Establishment. You can upload a service document or photo here as well.
  • You can also add a pump out from the ‘Establishments’ tab at the top left of the screen where you can see a list of all of the establishments who have requested that you report pump outs for them.  Then select an establishment to open their profile and the form to upload  a pump out.
  • You can also add a pump out from the ‘Pumpouts’ tab at the top right of the screen.

Show All Answers

1. What is SwiftComply?
2. What does SwiftComply cost?
3. Why should I enroll in Swift Comply?
4. What web browser is best to use for SwiftComply?
5. How do Food Service Establishments enroll for SwiftComply?
6. How do I use my business profile?
7. How do I select a service provider?
8. How do I add a pumpout?
9. I or one of my employees clean out the grease control device; what should we do?
10. How do I change my pumping schedule?
11. How do I review my businesses compliance?
12. What if I have questions?
13. How do service providers enroll for SwiftComply?
14. How do I access my account after enrolling for SwiftComply?
15. How do I use my service provider account?
16. How do I edit or delete a pumpout?
17. What if I have service establishments in multiple cities that use SwiftComply?