If you submit your application in person at City Hall with a payment, you can load water in about 1 hour. However, we recommend setting up an account at least 1 business day before you need water to ensure that the system can process your information at the station. If you submit via mail (with or without a payment), allow 10 to 14 business days for processing and delivery. It you submit via the drop box with a payment, allow 2 to 3 business days for processing. Payments dropped in the night drop on Friday will not be processed until the following business day (usually Monday, unless a holiday).