Section 8 Housing Choice Voucher Frequently Asked Questions

Please note this set of questions deals only with the Section 8 Housing Choice Voucher Waiting List. If you are on the waiting list, you can update your application at the Haven Connect login page.

The Section 8 Housing Choice Voucher waiting list will opened September 1, 2021 at 8:30 am.  

You can apply from most internet-connected devices. You do not need to come to the Flagstaff Housing Authority.

If you wish to request a reasonable accommodation due to disability, including modifications, auxiliary aids and services, in regards to applying, please contact the Flagstaff Housing Authority immediately: 

You can access the Section 8 Reasonable Accommodation form online (PDF). Written and oral language services will be provided upon request. 

If you speak a language other than English, use the Google Translate menu for an approximate translation. The Google Translate menu is to the bottom right of your web browser window on a desktop/laptop or scroll to the bottom of this page on a mobile device. Web browsers also support many text-to-speech plug-ins. See the Chrome Web Store, Firefox Browser Add-Ons page, and the how-to Internet Edge page or the how-to for Internet Explorer page.

Find the FAQs for Low Income Public Housing program at

Show All Answers

1. Section 8 Housing Choice Voucher Frequently Asked Questions
2. How will I know if the Section 8 Waiting List is open? When will it open again?
3. How will I know if I am on the Waiting List for Section 8 HCV or not?
4. If I need help with the Haven Connect Portal, what can I do?
5. I've applied for Section 8. What is my status or number on the Waiting List?
6. What is the Waiting List screening process? When will I receive a voucher?
7. What do you mean "preference"?
8. I applied and have not received a letter or a phone call. Will I?
9. How do I obtain a Login for the Applicant Portal? I have lost my confirmation number, what do I do?
10. After I apply, why does it take so long to receive assistance?
11. How do I change my address or phone number? How do I add another household member? How do I update my income/report a new job?
12. Why should I update my application?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. How will I know what size of home I can apply for with a Section 8 voucher?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. What would my rent be with a voucher?
17. I have been denied. What can I do?
18. Where are the homes I can rent?
19. I have been discriminated against in my search for housing. What can I do?