Section 8 Housing Choice Voucher Frequently Asked Questions

Please note this set of questions deals only with the Section 8 Waiting List. If you are on the waiting list, you can update your application at the Haven Connect login page.

The Section 8 Housing Choice Voucher waiting list will open September 1, 2021 at 8:30 am.  

You can apply from most internet-connected devices. You do not need to come to the Flagstaff Housing Authority.

If you wish to request a reasonable accommodation due to disability, including modifications, auxiliary aids and services, in regards to applying, please contact the Flagstaff Housing Authority immediately: 

You can access the Section 8 Reasonable Accommodation form online (PDF). Written and oral language services will be provided upon request. Please note that the Flagstaff Housing Authority lobby is currently closed to limit the spread of COVID-19.

If you speak a language other than English, use the Google Translate menu for an approximate translation. The Google Translate menu is to the bottom right of your web browser window on a desktop/laptop or scroll to the bottom of this page on a mobile device. Web browsers also support many text-to-speech plug-ins. See the Chrome Web Store, Firefox Browser Add-Ons page, and the how-to Internet Edge page or the how-to for Internet Explorer page.

Find the FAQs for Low Income Public Housing program at

Show All Answers

1. Section 8 Housing Choice Voucher Frequently Asked Questions
2. How will I know if the Section 8 Waiting List is open? When will it open again?
3. How will I know if I am on the Waiting List for Section 8 HCV or not?
4. If I need help with the Applicant Portal, what can I do?
5. I've applied for Section 8. What is my status or number on the Waiting List?
6. What is the Waiting List screening process? When will I receive a voucher?
7. What do you mean "preference"?
8. I applied and have not received a letter or a phone call. Will I?
9. How do I obtain a Login for the Applicant Portal? I have lost my confirmation number, what do I do?
10. After I apply, why does it take so long to receive assistance?
11. How do I change my address or phone number? How do I add another household member? How do I update my income/report a new job?
12. Why should I update my application?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. How will I know what size of home I can apply for with a Section 8 voucher?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. What would my rent be with a voucher?
17. I have been denied. What can I do?
18. Where are the homes I can rent?
19. I have been discriminated against in my search for housing. What can I do?