Why should I update my application?

You should update your information so that we can contact you quickly when you near the top of the list and that your preferences are accurate. If you fail to update your email and mailing addresses, you may miss the opportunity to be housed and/or may be removed from the waiting list, at which point you would be removed from the waiting list and have to reapply, losing your original application date and time. 

You are encouraged to verify your file information every six months. You can update your information by logging in to the Haven Connect Portal. If you need access to a computer or additional assistance, come into our office during typical business hours: Monday through Thursday, 8:00 am to 4:30 pm, or 8:00 am to 12:00 pm Friday. If you have submitted your record request (background check), any changes should be reported directly to housing@flagstaffaz.gov so they can be passed on to the program manager or case worker handling your file. 

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1. Section 8 Housing Choice Voucher Frequently Asked Questions
2. How will I know if the Section 8 Waiting List is open? When will it open again?
3. How will I know if I am on the Waiting List for Section 8 HCV or not?
4. If I need help with the Haven Connect Portal, what can I do?
5. I've applied for Section 8. What is my status or number on the Waiting List?
6. What is the Waiting List screening process? When will I receive a voucher?
7. What do you mean "preference"?
8. I applied and have not received a letter or a phone call. Will I?
9. How do I obtain a Login for the Applicant Portal? I have lost my confirmation number, what do I do?
10. After I apply, why does it take so long to receive assistance?
11. How do I change my address or phone number? How do I add another household member? How do I update my income/report a new job?
12. Why should I update my application?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. How will I know what size of home I can apply for with a Section 8 voucher?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. What would my rent be with a voucher?
17. I have been denied. What can I do?
18. Where are the homes I can rent?
19. I have been discriminated against in my search for housing. What can I do?