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1. How do I access my online pay statement?

Employee Self Service (ESS)

Employees will now be able to view detailed pay stubs including employer benefits, update address information, emergency contact, and much more.

• Employee Self Service
• ESS Instructions (PDF)

2. What if I lost or never received my W-2?

If you lost or never received your W-2, you may request a copy by sending an email to Payroll from your City of Flagstaff email account. Include your name and current address. If your W-2 was returned to us by the Post Office, we will mail it to you at the address in your email.

3. How do I change my address?

To change your address online, visit Employee Self Service.

4. What personal information can I change online?

You may change the following information through the Employee Self Service website:

• Your Address
• Your Email Address
• Your Emergency Contact
• Your Telephone Number

5. Where should employment verifications be directed to?

Email Payroll or send a fax to 928-213-2209.

6. How do I fill out a W-4 Federal Tax Withholding form?

The Payroll Department cannot advise you on how to complete this form or give tax advice. There is an Internal Revenue Service (IRS) Withholding Calculator to help you with determining the amount of tax withholding you should have.