Low Income Public Housing Frequently Asked Questions

Please note this set of questions deals only with the Public Housing Waiting List. As of November 19, 2019, all applications for Public Housing are now submitted online at My Housing. If you require additional assistance, you may come to our office at 3481 North Fanning Drive in Flagstaff, Arizona during regular business hours. Documents such as birth certificates and social security cards are not required for the pre-application. These will be requested when you near the top of the waiting list.

If you wish to request a reasonable accommodation, including modifications, auxiliary aids and services due to disability in regards to applying, please contact us immediately by emailing the Housing Authority by mail to 3481 N Fanning Dr., Flagstaff, AZ 86004; or by phone at 928-213-2730. The Reasonable Accommodation form for Low-Income Public Housing is available here. You can also come into our office at 3481 N Fanning Dr. during typical business hours. Written and oral language services will be provided upon request. Please note that the Flagstaff Housing Authority lobby is currently closed to limit the spread of COVID-19.

If you speak a language other than English, use the Google Translate menu for an approximate translation. The Google Translate menu is to the bottom right of your web browser window on a desktop/laptop or scroll to the bottom of this page on a mobile device. Web browsers also support many text-to-speech plug-ins. See the Chrome Web Store, Firefox Browser Add-Ons page, and this how-to Internet Edge or this how-to for Internet Explorer.

Find the FAQs for Section 8 Housing Choice Voucher program at https://www.flagstaff.az.gov/faq.aspx?TID=46.

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1. Low Income Public Housing Frequently Asked Questions
2. How will I know if I am on the Waiting List or not?
3. What is my status or number on the Waiting List?
4. I am already on the Low Income Public Housing Waiting List; how do I apply for Section 8?
5. What are the steps for receiving public housing? When will I receive a unit? What does the screening process include?
6. Do you have any emergency housing options available?
7. Can you expedite my application due to my circumstances?
8. What do you mean, “Preference”?
9. I applied and have not received a letter or a phone call.
10. After I apply, why does it take so long to receive assistance?
11. Why should I update my application?
12. How do I change my address or phone number, add another household member, or update my income?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. What size of home can I apply for?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. I have been removed. What can I do?
17. I have been denied. What can I do?
18. How will I know how much rent I will be responsible for?
19. Where are the homes I can rent?
20. I have been discriminated against in my search for housing. What can I do?