Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
Yes! Meeting rooms can be rented to Non-Profit and Non-Political organizations. For room capacity, availability and rates please follow the link.
Room capacities and amenities vary for each room. Please refer to the link for specific information.
Please contact us at (928) 213-2930 or send contact info to firstname.lastname@example.org.
The Airport Commission agendas and minutes are posted on the following site.
You will need to contact the Arizona Department of Transportation (ADOT) Motor Vehicle Division (MVD) to find out whether your license has been suspended. The Flagstaff office is located at 1959 S. Woodlands Village Blvd, Suite 100A, Flagstaff, AZ 86001 or call (800) 251-5866.
Some adoption and child custody questions can be answered at the Coconino County Superior Court. Some landlord/tenant questions can be answered at Justice Court. The Coconino County Law Library and Self Help Center may be accessed online. For City Code questions, the Flagstaff City Code may accessed online, or call the City Clerk at (928) 213-2076.
The City Attorney’s Office cannot provide legal advice to the public. Information is available at Northern Arizona University’s Cline Library. Limited information is available at the public library, or at the Coconino County Law Library, which is located at 200 N. San Francisco in Flagstaff. The telephone number for the County Law Library is (877) 806-3187. The Coconino County Law Library and Self Help Center may also be accessed online. General information and other helpful resources are also available at Arizona Law Help. Additional links can be found on our Resources and Links webpage.
Only the following groups or individuals may place a banner on the sign support structures:
View the Banner Calendar 2020 for availability.
All sign banners must meet the following standards and conditions:
Complete the application (PDF) and email to Gloria Cervantez or submit in person at City Hall, Community Development counter.
Green Bike Lanes have been placed at various locations throughout Flagstaff as an experiment for the Northern Arizona University’s traffics department. The City of Flagstaff has agreed with the university’s staff to supply the materials and labor for this project. The university’s staff will record the interaction of motorist and bicyclist before and after the installation of the Green Bike Lanes.
A video camera will capture approximately 90 hours worth of data from the three intersections. This information will be used by the university to conduct research on the topic, while teaching students how to analyze data from a practical experiment.
When a motorist needs to turn across the Green Bike Lane, they need to ensure there are no bicycles approaching. If there is a bicycle approaching, the motorist needs to attempt to make eye contact and yield to the bicyclist. The driver needs to make sure they fully turn and check blind spots.
When a bicyclist is approaching an intersection with the Green Bike Lane application, they need to be cautious and attempt to make eye contact with the motorist. The bicyclist needs to always assume that the motorist does not see them.
The material used for the Green Bike Lanes is a skid resistant asphaltic pavement marking. The material consists of three different components; resin, powder hardener, and aggregate. The elements are mixed thoroughly and applied either by pouring and spreading, or by spraying the designated location.
This material has features that include:
In addition, the Development Case Manager serves as your single point of contact... you can call your Development Case Manager at any time.
You can still call any member of your review team directly – they will be able to answer questions concerning plan review on specific items such as International Building Code, stormwater or public improvement requirements -- but the Development Case Manager is always there to handle complex issues and the comprehensive overlapping review.
For example, your property may not be able to handle the project you've proposed, due to hillside slope, fire regulations, height limits or other regulations. The Development Case Manager will make sure you understand the situation in a timely fashion. More importantly, he or she will also ensure that issues are identified early in the process so we can suggest ways to modify your project to comply with regulations.
The Development Case Manager needs to be included in any discussions that resolve conflicting project-design issues, such as when a redesign of a portion of the project is needed, or involves competing code requirements. His or her job is to keep your project reviews coordinated and predictable.
If you can't meet your schedule, other dates may change. For example, if you have a public hearing as part of your review and it is postponed, the date for final action on your construction permit could be changed.
If an issue arises in your project with which you don't agree, the Development Case Manager is your contact to seek problem resolution. Just notify the Development Case Manager and he or she will take up your concerns with the appropriate staff, up to and including the Development Services Director.
The Development Case Manager, however, will still be there to ensure that you get to a decision point.
Jurisdictions that make up the FMPO include the City of Flagstaff, Coconino County, and the Arizona Department of Transportation (ADOT). The FMPO receives funding from federal, state and local governments.
The FMPO is dedicated to exercising leadership and initiative in planning and assisting development of efficient, integrated transportation system facilities in the Flagstaff area.
The FMPO Executive Board meets on the first (1st) Wednesday of each month at 10:00am.
City of Flagstaff Council Chambers
211 W. Aspen Ave. Flagstaff, AZ 86001
The FMPO Technical Advisory Committee (TAC) meets on the first (4th) Wednesday of each month at 1:00 P.M.
211 W. Aspen Ave. Flagstaff, AZ 86001
These meetings are open to the public and public participation is encouraged.
Please view a list of accepted waste on the following web page:
The HPC is able to divert Hazardous Waste and Electronic Waste from entering the Cinder Lake Landfill. Because of this, the Landfills life expectancy is expanded and we keep any hazardous materials out of the environment. The location is also the most cost effective use of tax payers money.
Yes, however accepted hazardous waste items in town are limited.
Compact Fluorescent Lamps (CFL's) can be dropped off at either Home Depot Location, The Lite Company (on Fourth Street) or the HomeCo Ace Home Center on Butler.
Electronics may be accepted at Staples (928) 214-8424 and Best Buy (928) 522-6141. Please call in advance for more information.
Old Fire extinguishers can be taken to Personnel Zee Safety. Call (928) 526-3130 for more information/directions.
BBQ Propane cylinders are accepted at Graves Propane. Call (928) 714-1111 for more information.
Use original containers and labels whenever possible to decrease the risks of spills and exposure. If the container is compromised in any way, use a secondary container to contain the spill. In addition, bring a copy of any SDS’s that pertain to your particular waste. This will cut down the amount of time needed to investigate your hazardous materials.
Be aware of leaking chemicals, as they can react while in transport and pose a serious risk to you, your occupants, and the general public. Keep your vehicle well ventilated and drive with care.
The HPC is open Mondays through Saturdays from 8:00 a.m. to 3:00 p.m. We are also open on most major holidays with the exception of Thanksgiving, Christmas, and New Year's Day.
Yes, but you must qualify as a Very Small Quantity Generator (VSQG) and it is by appointment only.
You can contact the HPC at (928) 213-2159 or send an email to email@example.com. HPC staff will be able to help determine if you qualify for our Small Business Waste Program and can help you find the best way to dispose of your hazardous waste.
Fuel containers are accepted during open facility hours but for safety precautions your fuel container cannot be emptied until the facility is closed to the public. Fuel containers will only be emptied/poured by HPC staff when:
The HPC is closed
Two trained employees with HAZWOPER training are on site
Hazards to the public are contained
If you wish to have your container returned, you may leave your container with your contact information at the HPC during open facility hours and staff will notify you when your gas container is available for pick-up.
Citizens Against Substance Abuse (CASA) in conjunction with law enforcement holds a sharps collection event twice a year; hold on to your sharps and dispose of them at the CASA event for safe and proper disposal. Please contact CASA at (928) 779.5361 for more information.
Or, after following ADEQ's instructions* for household sharps disposal, residents can dispose of their sharps in normal trash or at the Cinder Lake Landfill. For more information, please review ADEQ's Sharps brochure.
Prescription or over-the-counter medications are not accepted at the HPC and medication should NEVER be flushed down the toilet. Medications pose a serious threat to our water sources and water treatment plants, as well as children, pets and wildlife.
The City of Flagstaff Police Department has a drop off bin located in their main lobby for the disposal of Prescription Drugs at any time.
Citizens Against Substance Abuse (CASA) in conjunction with law enforcement holds a medication/drug disposal event twice a year; hold on to your old medications and dispose of them at the CASA event for safe and proper disposal. Please contact CASA at (928) 779.5361 for more information.
Or after following ADEQ's Prescription Drug Disposal Brochure* medications / pharmaceuticals can be disposed of in normal trash with ultimate disposal occurring at the Cinder Lake Landfill.
The HPC will accept smoke detectors.
Businesses are encouraged to contact Curie Environmental Services* to recycle ionization smoke detectors and other radioactive articles.
Compressed gas cylinders, other than propane, are not accepted at the HPC. Please call the HPC at (928) 213-2159
Online payments can be made at: Flagstaff Municipal Court Payments.
Payments may be made online, in person, by phone or by mail at: 15 N. Beaver Street, Flagstaff, Arizona 86001. If after regular court hours, the court has a payment drop box at the front entrance. Please make all payments payable to FLAGSTAFF MUNICIPAL COURT. The court accepts cash, Visa, MasterCard and Discover, cashiers’ check, money orders, and personal checks (with some restrictions). If you are on a payment plan, any late payment may not halt enforcement procedures unless authorized by the Collections Department.
If your case has been referred to the FARE program, additional fees will be assessed ($49 FARE fee + 19.5% of the total balance). The case may also be eligible for the Tax Intercept Program in which the court may intercept monies from your State Tax Return and/or AZ state lottery winnings. The case will remain in the FARE program until the case is paid in full.
Payments may be made online, in person, by phone or by mail at: 15 N. Beaver Street, Flagstaff, Arizona 86001. If after regular court hours, the court has a payment drop box at the front entrance. Please make all payments payable to FLAGSTAFF MUNICIPAL COURT. The court accepts cash, Visa, MasterCard and Discover, cashiers’ check, money orders, and personal checks (with some restrictions).
Your summons for jury duty is a court order and you must appear. If you wish to be excused, you may complete your juror questionnaire or write a request to the judge explaining your reasons. However, you must contact the court to find out if your request has been granted.A prospective juror may be excused if he/she:
Juror Parking: Jurors reporting for service do not have to pay for parking. Upon reporting for jury duty, the court will provide you with a parking pass that exempts you from paying for parking in the metered zones.
A metered public parking lot is located south of the courthouse on the corner of Beaver St. and Route 66. This lot has four unmetered spots reserved for court customer parking and are on a first come first served basis. Additional metered public parking is located on-street, the Phoenix Ave. lot, and the Lumberyard Lot in the downtown area. All metered public parking is $1 per hour. Please see the website for a Parking Map and additional information regarding the ParkFlag program. https://www.parkflag.org/
Jurors reporting for service do not have to pay for parking. Upon reporting for jury duty, the court will provide you with a parking pass that exempts you from paying for parking in the metered zones.
If you wish to speak with a judge about your or someone else's case, you may only do so at a scheduled hearing, the judges are not allowed to speak to you otherwise. You may write a letter to the judge, but the letter will become part of the court file and will be part of the public record.
If it is during court hours, you will need to come into the court to fill out a petition and speak to a judge. If it is after hours, you may contact a law enforcement agency for an Emergency Order of Protection.
For assistance with the process, Victim Witness Services is located at 201 East Birch Avenue, Suite 4, Flagstaff, AZ, 86001 (928) 679-7770. Please visit http://www.vwscoconino.org
An Order of Protection or Injunction Against Harassment will remain in effect for a period of one year after the date of service. An Emergency Order of Protection is only in effect until the close of the next business day. You may file a petition for a regular Order of Protection at the court before closing of the next business day.
You must come into the court with your copy of the Protective Order and request a hearing in writing. The hearing will be set within ten days of your request. The Protective Order is still in effect even if you are contesting it. You may only request one hearing during the year in which the Order is in effect.
Protective Orders are not automatically dropped upon request. You must put your request in writing and personally appear before a judge. The defendant may still be arrested for violating the Order, even if you do not want it anymore, until it has been quashed or modified by a judge.
No, you may pay your civil traffic citation on or before your scheduled date to appear. Payments may be made online, in person, by phone or by mail at: 15 N. Beaver Street, Flagstaff, Arizona 86001. If after regular court hours, the court has a payment drop box at the front entrance. Please make all payments payable to FLAGSTAFF MUNICIPAL COURT. The court accepts cash, Visa, MasterCard and Discover, cashiers’ check, money orders, and personal checks (with some restrictions). Please have your citation available when contacting.
You must contact the court on or before your court date to inform them of your intentions. You will be given an extension to complete Defensive Driving School and you must complete the driving school 7 days before your extension date.
If you have any questions about Defensive Driving School eligibility, please call the court at (928) 774-1401
If you are given an extension by the court to complete defensive driving school, you must find a school at the link below and register with the Defensive Driving School you wish to attend. Information is available at: Defensive Driving Schools.
You will be required to pay a fee to attend DDS, which varries depending on the school you choose.
The court gives one 45-day extension to complete Defensive Driving School. The driving school requires you to complete the class 7 days prior to the 45-day extension. Proof of insurance or registration should be provided on or before your court date, however the court will give one 30-day extension if you are not able to provide the documents at that time. The extension is not automatic, you must contact the court on or before your original court date for permission.
The Traffic Survival School (TSS) classes are presented under the authority of the Motor Vehicle Division of the Arizona Department of Transportation. They have no connection to the Defensive Driving School Program and classes are NOT interchangeable. For more information go to: https://www.azdot.gov/motor-vehicles/driver-services/Tests_Manuals_and_Driving_Schools/driving-schools
If you failed to take any action on your civil traffic citation on or before your scheduled court date, the court enters a Default Judgment against you. The fine is assessed as well as a $30 Time Payment Fee, a $75 License Suspension Fee and a $50 Default Fee. The case may also be referred to the Fines and Restitution Enforcement (FARE) program in which collections agency fees would apply.
You may write a letter to the judge explaining why you are requesting that the default judgment be set aside. The judge may make a ruling based on your letter or set your case for a hearing.
You may submit your proof for review by the court to see if the violation(s) can be dismissed or the fine reduced. If you are required to pay fines, penalties, fees or other financial obligations as a result of a judgment of this court and you are unable to pay, bring this information to the attention of court staff or the judge because payments over time or other alternatives may be available. Do not ignore your responsibility to pay, as this may result in additional penalties and costs to you. For more information contact the court or an attorney.
No, the court does not issue warrants on civil traffic citations. However, the court may have suspended your driver's license and/or placed a hold on your vehicle registration. You must pay the ticket in full before your license can be reinstated or the registration hold removed.
If you are required to pay fines, penalties, fees or other financial obligations bring this information to the attention of court staff or the judge because payments over time or other alternatives may be available. You may request to the court that your license be reinstated if your case is on a payment plan. Do not ignore your responsibility to pay, as this may result in additional penalties and costs to you. For more information contact the court or an attorney.
No, all payments for traffic citations must be made to the court. If your license is suspended and you pay your ticket in full, you will also be required to pay a reinstatement fee at Motor Vehicle Division before your license is reinstated.
Juveniles who receive civil traffic citations must appear in court at the scheduled time and date with a parent or legal guardian. The hearing is not a trial, but an opportunity for the judge to explain the options available to the juvenile and his or her guardian.
An arraignment may be continued upon a written or verbal request to the court. Please contact the court prior to your court date if you need to reschedule your arraignment. All requests for continuances for all other hearings must be made in writing no later than five days prior to the scheduled hearing. You must include contact information on your request so the court can inform you of the judge’s decision. Requests are not granted automatically so it is your responsibility to find out if your request has been granted or not. You may submit your Motion to Continue online.
If you have a warrant for your arrest, you may post the amount of the bond to quash the warrant and have an arraignment date scheduled. You may also contact a Warrant Officer who can schedule a time for you to see a judge. Only a judge can make the decision of whether you are arrested or not.
You can contact the court and speak with a Warrant Officer to see if there are any outstanding warrants against you.
Only the prosecutor can request that charges be dropped against someone. You may contact the City Prosecutors Office at (928) 213-2025.
Your Arraignment court date is listed on your citation or release paperwork. All subsequent court hearings are provided to you in writing at a hearing or via mail. If you If you have any questions about your court date, please contact the court at (928) 774-1401.
The CAPP Program (Children are Priceless Passengers) is an educational program that offers child safety seat classes in the Flagstaff area. For more information contact the Coconino County Health Department at (928) 679-7261. The court will dismiss first time violations of child passenger restraint violations upon completion of the program.
People entering the courthouse must pass through a metal detector and may be subject to search. Purses, briefcases, or other containers will be required to pass through an X-ray machine and may also be subject to search. Weapons including, but not limited to, pocket knives, tools, mace, or other personal protection devices are strictly prohibited within the courthouse facility. Below are several things you should know before you visit the courthouse:
There are no photographs / video allowed without prior approval in the courthouse facility. Please refer to Arizona Code of Judicial Administration rules 122 and 122.1.
Contact the Public Works Solid Waste Department at: (928) 774-0668.
Contact the Sanitation Division at (928) 774-0668.
Questions concerning surplus property should be referred to the Purchasing Division. Phone: (928) 213-2206
The Sales Tax & Licensing Division is located at 211 W Aspen Ave., 1st Floor (Same place you pay your water bill)
For questions regarding TPT Simplification or City of Flagstaff business licensing, please call our offices at (928) 213-2231.For questions regarding Arizona TPT renewal and licensing, please call the ADOR TPT Simplification hotline at (602) 542-5027.
To obtain the City of Flagstaff Business License:
Please click here for the current tax rate chart.
Visit the Community Development front desk at City Hall, which is located at:
211 W. Aspen Ave.
Flagstaff, AZ 86001
Low Impact Development (LID) is an ecologically friendly approach to site development and stormwater management that aims to mitigate development impacts to land, water, and air. This approach emphasizes stormwater management at the source, using small, cost-effective landscape features located at the lot level. The goal is to conserve natural systems and hydrologic functions on a site through the integration of site design and planning techniques.
Yes. However, if the LID components are sized to manage the runoff from the full one inch of rain, the requirement for detention of the two-year storm is waived.
The typical residential credit is approximately 10% of the monthly stormwater fee. Please view our Stormwater Credit Manual for qualification and application details. Stormwater Credit Manual
The stormwater staff members perform a variety of regulatory compliance functions. We are also responsible for the Stormwater Master Plan and the Drainage Improvement Program (DrIP). We also conduct construction inspections and site plan reviews.
Money collected from the stormwater fees is dedicated only to stormwater and cannot be used for anything else. The appropriate distribution of funds includes complying with federal water quality regulations as well as maintaining channels, structures, pipes, and other elements of the storm drainage system.
By Ordinance Section 12-02-002-0001, the stormwater utility fee became effective July 1, 2003. The stormwater fee is billed as part of the City of Flagstaff Municipal Services bill.
Impervious surfaces are those areas within developed land that prevent or significantly impede the natural infiltration of stormwater into the soil. Common impervious surfaces include:
The impervious area of properties is determined by using aerial photographs and information in the city’s Geographic Information Systems (GIS) along with parcel lines from the county assessor's office.
Effective July 1, 2019, the average Flagstaff residential property will pay $7.48 per month for stormwater fees. This is based on a billable area of between 3,001 and 4,500 square feet of impervious surface.
The stormwater fee and the impervious area calculation are a mechanism for equitably distributing the cost of the stormwater system maintenance and the need to comply with the federal mandate among all of the residents of Flagstaff who, in some way, use and contribute to the stormwater system and stormwater runoff.
ERU stands for Equivalent Rate Unit. It is calculated by the number of square feet of impervious surface on your property. This is then divided by 1,500 square feet to come up with an ERU. 1,500 square feet was determined to be the most equitable basis of distribution.
Yes, compacted surface is used in determining impervious area.
Sidewalks that are contained exclusively within your property boundaries are included in your utility fee calculation. Public sidewalks are not.
Please visit: https://flagstaff.az.gov/3626/Stormwater
You can view the "Harvesting Rainwater" booklet now online. This booklet outlines various methods for conserving water by harvesting rainwater on your property. View the Harvesting Rainwater Booklet
To open your water, sewer and trash account, you may contact the City in one of the following ways: in-person, online, or mail/fax. To set up an account in-person, please visit City Hall at 211 W Aspen. To set up an account online or via mail/fax, please visit the customer service webpage at: www.flagstaff.az.gov E-SERVICES Service Activation Request Please note: The charge to open normal Residential service is $176.21 which includes a $26.21 Service Charge including tax and a $150 Refundable Deposit (after 12 consecutive on-time payments). All new account set-ups require one full business day notice.
The City of Flagstaff does not transfer accounts. Accounts must be terminated and a new account may be activated. You may terminate your current account online, via mail, by calling 928-213-2231 or visiting Customer Service in the 1st floor lobby of City Hall (211 W. Aspen). A new account may be activated online or by visiting Customer Service at least one business day prior to activation and before 2 p.m. New accounts will incur and deposit fee that will be billed to the new account. The deposit fee may be waived if the original account has an excellent payment history. Examples of excellent payment history include, but are not limited to: on-time payments, full payments, no payment arrangements, etc. The charge to open normal Residential service is $176.21 which includes a $26.21 Service Charge including tax and a $150 Refundable Deposit (after 12 consecutive on-time payments). All new account set-ups require one full business day notice. Activation information may be found online at: www.flagstaff.az.gov E-SERVICES
Flagstaff has 3 locations for water hauling of potable (drinking) water and 2 for non-potable (reclaim) water. Potable water load-out stations are at 5401 E. Commerce St., 410 N. Bonito St. and 4500 S. Lake Mary Road. Non-potable (reclaimed) water load-out stations are just outside the Rio de Flag Water Reclamation Plant at the end of S. Babbitt Way and just outside the fenced area of the Wildcat Hill Wastewater Treatment Plant at 2800 N. El Paso Road. The former load-out station on Lone Tree has been closed. For a brochure with information and a map for water hauling, follow the link on the Customer Service web page. Current rates can be found on the City's Customer Service web page. NOTE: Only potable trucks & tanks can be used at potable load-out stations.
Call the emergency phone number at (928) 774-0262.
There are two ways to close a utility account: phone or online. To close your account via phone, please call (928) 213-2231 during business hours with the account number, forwarding address, and termination date. To close your account online, please use the online form located on the customer service webpage. A minimum of 24 hours notice is required for all account closures.
Call the Customer Service Division to get your meter location at (928) 213-2231.
The phone number for Blue Stake is (800) 782-5348.
Your water pressure depends on your elevation and which pressure zone you are located in. Call Utilities Administration at (928) 213-2400 and we can check on our pressure map and tell you approximately what your water pressure should be.
The average Flagstaff residential customer uses 65-100 gallons of water per day. If your water consumption exceeds this amount per household member, you may have a leak. The most common cause of leaks is toilets with sticking float valves. Dye tablets kits are available at the Customer Service counter in City Hall. Another cause could be if you have an underground "stop and waste valve" that is not in the fully closed position or is leaking.
The customer's responsibility for their water service line starts at the water meter, where the line attaches to the outlet meter coupling and continues to the house.
The City of Flagstaff does not make recommendations for particular plumbers. A good rule of thumb is to see if the plumber is licensed, bonded, and insured for residential and/or commercial work. Ask for references to find out about past work experience.
Most homes have a water shutoff valve located inside the house where the water service line enters. The City's valve is located next to the water meter in the meter box. A special valve key is required to operate the valve without damaging it.
Some homes have pressure reducing valves located on the customer side of the meter box. These devices will occasionally fail and are the customer's responsibility to repair or replace. Call us at (928) 774-0262 and we will be happy to assist you in determining the problem.
Lake Mary Water Treatment Plant: (928) 774-0262 Wildcat Hill Wastewater Treatment Plant: (928) 526-2520 Rio de Flag Water Reclamation Plant: (928) 556-1301 Water Distribution Division: (928) 213-3700 Wastewater Collection Division: (928) 213-3706
You can contact the staff at these facilities at the following phone numbers:
Our water hardness varies from 25 ppm to 325 ppm depending on the source of production. The average throughout the system is 125 to 200 ppm (7.3 to 11.7 grains per gallon).
Call the water treatment plant at (928) 774-0262. Typical reasons are fire hydrants being flushed, construction on the system, new home plumbing, garden hose left pressured up and on. Someone will be glad to assist you in determining the cause of the problem.
The City is responsible for the main line in the easement/street. The homeowner is responsible for the service line from the structure to the main line. The homeowner may repair the line in his/her own yard but needs a licensed contractor to excavate and make repairs in the street.
You must obtain a permit and pay the tap fee at City Hall. Your contractor exposes the main line; the City crew makes the tap and installs the saddle. If in the street, the contractor properly back-fills / compacts the hole, saw-cuts the street, and the City patches the asphalt or concrete.
The City does not maintain as-built drawings showing sewer taps installed by others. We do have TV logs for most of the City and can research where the tap is most likely located.
Contact the Industrial Waste Monitoring Section at (928) 213-2117 to schedule an inspection to find out what you may need for grease collection to prevent clogs in your sewer line and the city's collection system. If you serve food on the site, it is most like that you will need to install a grease trap or interceptor outside your facility and away from the food prep area.
No new meters are being added for reclaimed water at this time. You can contact the Utilities Division at (928) 213-2400 for more information.
The Wildcat Hill Wastewater Treatment Plant accepts the following wastes from the City of Flagstaff and Coconino County: bio-solids (sludge) from nearby wastewater treatment plants, residential septic tanks, river runner waste cans, chemical toilets, restaurant grease, and commercial facilities (dirt accumulated in car washes and lint from laundry lint traps). Materials received from nearby wastewater treatment plants, commercial facilities and laundry facilities will need prior inspection and written approval from the City of Flagstaff's Industrial Pretreatment Program to ensure the facility does not accept anything that could damage the plant's operation. Contact Jolene Hayes at (928) 213-2117 to schedule an inspection for this approval.
The Wildcat Hill Wastewater Treatment Plant can receive wastes from 7:30 am to 2:45 pm from March to December, 10:00 am to 2:45 pm from December through February. Please note that extremely cold weather may delay or cancel opening of the areas where wastes are received by trucks. Arrangements can be made for after hours, holidays, and weekends for an additional charge.
Flagstaff's water distribution system is designed to keep the water flowing from the distribution system to you, the customer. However, when hydraulic conditions within the system deviate from "normal" conditions, water flow can be reversed. When this backflow happens, contaminated water can enter the water distribution system.
For more information see here: https://www.flagstaff.az.gov/35/Backflow-Prevention
A backflow preventer is an approved, testable assembly which uses valves, in different configurations, to prevent polluted or contaminated water from reversing direction and flowing backward.
An approved backflow prevention assembly has gone through an approval process at the Foundation for Hydraulic Research and Cross Connection Control at the University of Southern California. This is a two step process consisting of laboratory tests and twelve months of field testing. Assemblies successfully completing the entire testing procedure are recognized by the City of Flagstaff as approved backflow prevention assemblies.
Federal and State law require that water suppliers protect their water systems from contamination. State regulations exempt single family residences used solely for residential purposes from assembly requirements if there are no hazards present. However, residences used for other purposes or with non-potable water used on site, such as reclaimed water, as well as commercial and industrial customers, are required by City Ordinance #7-03-001-0015 and State Administrative Code rule R18-4-115 to install and maintain backflow prevention assemblies. (Copies of Ordinance #7-03-001-0015 are available in the Flagstaff City Clerk's office or from the City of Flagstaff's Industrial Waste Monitoring Section at (928) 213-2117). When a determination is made by the Industrial Waste Monitoring Section that the potable water system may be subject to contamination through backflow or backsiphonage, a backflow prevention assembly will be required. Flagstaff Industrial Waste Monitoring Section makes these decisions on a case by case basis. New facilities are required to install the backflow prevention assemblies in a hot box outside the building (unless it is for the fire riser and then it can go in the fire riser room with adequate drainage to the sanitary sewer) as close to the water meter as possible.
A letter will be sent to any facility notifying them of the need for a backflow prevention assembly. A Flagstaff Industrial Waste Monitoring Section Inspector will visit your property to do an evaluation for backflow requirements. You will be told upon completion of the inspection or review of your plans.
Yes. Unless you make other arrangements with Flagstaff Industrial Waste Monitoring Section, the backflow prevention assembly must be in compliance within 30 days from the date of the initial compliance notification. You will receive a follow up notice after 30 days. After 45 days, you will receive a notice informing you that your water service may be discontinued unless you achieve compliance. If at any time during this process you have a problem meeting this compliance schedule, it is extremely important that you contact the Flagstaff Industrial Waste Monitoring Section immediately, at (928) 213-2117, and make special arrangements for an extension.
The installation of the backflow prevention assembly is the responsibility of the customer. The assembly may be installed by a property owner, plumbing contractor, or a general contractor, subject to the Rules and Statutes of the Arizona Registrar of Contractors. Permits are required to install or replace these assemblies. Permits are issued by Flagstaff's Building Safety Department. Please call (928) 213-2618 for additional information on permits.
It is the sole responsibility of the customer to ensure that the assembly is in satisfactory operating condition at all times. Notices will be sent to the customer advising them when an annual test is required on their backflow assembly. The customer must contact a recognized Back-flow Assembly Tester to perform the test. If any repair work or maintenance is performed on the assembly, a recognized Tester must retest the assembly immediately and submit the test results. Please contact Jolene Hayes at (928) 213-2117 for instruction on how to submit the backflow prevention assembly test result as the process has changed recently.
A list of certified testers can be found by calling BSI Online at (800) 414-4990. If you have your customer confirmation number (CCN), you can look up testing companies on-line at https://bsionline.com
Complete an application in the Utilities Division or go to our website at http://www.flagstaff.az.gov/index.aspx?nid=21 to download an application. These applications need to be done annually so the city is in compliance with ADEQ as these permits are only valid from January 1 to December 31 of each year. You can call the Utilities Division administration staff at (928) 213-2400 with any questions.
You can contact the City of Flagstaff's Water Conservation personnel at (928) 213-2116 for more information on a turf rebate. This type of rebate requires an inspection of the site before the work begins. There must be a minimum of 750 square feet of turf that will be replaced with low water use plants to qualify for the rebate.
You can call the Water Conservation office at (928) 213-2116 to inquire on the status of these rebates at this time. Information is also available at flagstaff.az.gov/rebates.
The rebate program for washing machines and hot water re-circulators is no longer available.
This fee funds a variety of city-wide environmental programs including but not limited to, environmental management, sustainability, environmental code enforcement, and conservation education programs. Effective August 1, 2020 the fee is changing from a flat $4 per bill to a rate of $.035 of core service charges including trash, recycling, stormwater, water, and wastewater.
This fee establishes the Water Resource and Infrastructure Protection Fund which supports the Wildland Fire Management program. Funding helps protect our valuable water resources and infrastructure through forest management to prevent catastrophic wildfire. The established fee is $0.52 per 1,000 gallons of water. The fee goes into effect August 1, 2020.