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1. Does Flagstaff City Hall rent meeting rooms?
2. What are the capacities and amenities for each meeting room that City Hall can rent to non-profits and non-political organizations?

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1. When do I need to report changes?
2. How do I submit a work order?

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1. What is Clark Homes?
2. How do I apply for Clark Homes?
3. Who is eligible?
4. How long is the Waiting List?
5. Are there any selection preferences?
6. How is rent determined?
7. Are any Utilities included in the monthly rent payment?
8. How long can families and individuals stay in Clark Homes?
9. When can you apply?
10. How can you check your status on the Waiting List?
11. Who do I contact with further questions?

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1. How can I reserve hangar space?
2. Who is the FBO?
3. How do I find information on the Airport Commission?

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1. How do I elect to have receive the Aline Pay Card?
2. How do I view my online earning statement?
3. I need to login to ATS or Employee Self Service to view my online statement but I do not have a password. How do I get a login and password?
4. Is my Aline card ready to use when I receive it?
5. Where may I use my Aline Card?
6. Is the Aline Card a credit card?
7. Are there fees associated with the Aline? If so, what are they?
8. What should I do if my Aline Card is lost, stolen, or damaged?
9. How can I check my balance to know exactly how much money is on my card?
10. Can I transfer money from my card to my bank account?
11. Can I request another Aline Card for a spouse or trusted family member?
12. Can I load funds from multiple employers to my Aline Card?
13. Can I take the Aline Card with me if I leave my employer?
14. Who do I call with questions about a specific purchase or for general questions about the Aline card?
15. I have an odd amount remaining on my Aline card; how can I get this money?
16. Can I pay bills with my Aline card?
17. Is there fraud protection with the Aline Card?
18. How will I get my ADP Aline Card?

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1. What is backflow?
2. What causes backflow?
3. What is backsiphonage?
4. What is backpressure?
5. How can backflow be prevented?
6. What is a backflow assembly?
7. How is an assembly approved?
8. Who is required to have a backflow prevention assembly?
9. How do I know if I need a backflow prevention assembly?
10. Is there a general compliance schedule and process?
11. Who can install a backflow prevention assembly?
12. Where should a backflow prevention assembly be located?
13. Who is responsible for testing and maintaining the backflow assembly?
14. I have multiple testing dates for the backflows at my property. Can I consolidate the dates?
15. I have an irrigation or fire sprinkler backflow assembly I no longer use. Can I remove it?

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1. When is my court date?
2. Whom do I call to find out if my court date has been continued?
3. What if I cannot make my court date?
4. Where do I go to pay my fines?
5. I received a summons, now what do I do?
6. I have a warrant for my arrest, now what do I do?
7. Is my license suspended?
8. Am I entitled to restitution?
9. What is a restitution hearing?
10. If I have an attorney, may I speak with a prosecutor?
11. What if I want a public defender?
12. What if I want a jury trial?
13. Which prosecutor is assigned to my case?
14. I have a problem with my landlord/tenant, adoption, child custody, City Codes, etc. Whom do I call?
15. Are police officers the only ones who can sign a criminal complaint?
16. How do I sign a criminal complaint?
17. What is the difference between a felony and a misdemeanor?
18. What are the functions of the prosecutors?
19. What do I do if I have questions regarding the law?

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1. Who can use the City's new banner sign support structures?
2. Where are the City's new banner sign support structures located?
3. How many banners may be placed on the City's sign support structures?
4. How long may the banners be displayed?
5. What are the standards for these sign banners?
6. How do I make a reservation?

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1. What is the significance of the Regional Plan?
2. What is the difference between a goal and a policy?
3. Why is it called a Regional Plan?
4. Who developed the Regional Plan?
5. What kind of community feedback/involvement was involved in the development of the Plan?
6. How will the Regional Plan be used?
7. How does the Regional Plan support and protect property rights?
8. What is new in the Flagstaff Regional Plan 2030 compared to the former RLUTP?
9. When did the Plan take effect?
10. How do the City and County use the Plan?

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1. Why are the Green Bike Lanes being utilized in Flagstaff?
2. How are the Green Bike Lanes used?
3. What are the Green Bike Lanes made of?

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1. What is the role of the Planning Development Manager?
2. Will the Planning Development Manager make sure I can build my project?
3. How do I get a Planning Development Manager?
4. Does this mean I can't call my plan checker individually?
5. You mean the Planning Development Manager is setting a schedule for me to submit my plans? What if I don't meet the schedule that's set?
6. What do I do if I don't agree with a Planning Development Manager's decision?
7. Is the Planning Development Manager working for me or the City?

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1. How do I elect to have my pay direct deposited into my account?
2. I recently separated from one job at the City of Flagstaff and have been offered a new position. Do I need to sign up for direct deposit again?
3. How do I view my online earning statement?
4. I need to login to ATS or Employee Self Service to view my online statement but I do not have a password. How do I get a login and password?

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1. Can I have a campfire in my backyard?
2. Can we use a barb-q in the summer time?
3. An emergency vehicle with lights & sirens is behind me, what do I do?
4. What is CO?
5. Do I have to remove all the snow from the roof of my business?
6. Are fireworks now legal in the City of Flagstaff?

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1. Can I use fireworks in the city?

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1. What is the FMPO?
2. How does the FMPO affect you?
3. When does the FMPO meet?

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1. What is SwiftComply?
2. What does SwiftComply cost?
3. Why should I enroll in Swift Comply?
4. What web browser is best to use for SwiftComply?
5. How do Food Service Establishments enroll for SwiftComply?
6. How do I use my business profile?
7. How do I select a service provider?
8. How do I add a pumpout?
9. I or one of my employees clean out the grease control device; what should we do?
10. How do I change my pumping schedule?
11. How do I review my businesses compliance?
12. What if I have questions?
13. How do service providers enroll for SwiftComply?
14. How do I access my account after enrolling for SwiftComply?
15. How do I use my service provider account?
16. How do I edit or delete a pumpout?
17. What if I have service establishments in multiple cities that use SwiftComply?

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1. What is accepted at the Hazardous Products Center (HPC)?
2. Why is the Flagstaff Hazardous Products Center (HPC) at the Cinder Lake Landfill?
3. Is there another place in town that will accept my hazardous waste?
4. How do I properly package and transport waste to the HPC?
5. When is the HPC open to residents?
6. I have a business; can I bring my hazardous waste to the HPC?
7. I have old gasoline and/or diesel fuel which I need to dispose of and I want my container back...?
8. How do I safely dispose of sharps (needles)?
9. How can I dispose of prescription/over-the-counter medications?
10. Does the HPC accept smoke detectors?
11. Can I dispose of compressed gas cylinders, other than propane, at the HPC?
12. How do I dispose of broken Compact Fluorescent Lamps (CFLs) or thermometers?
13. Can empty paint cans be recycled?
14. What can I do with my left-over paint?

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1. 1. Why was the High Occupancy Housing Zoning Code Text Amendment Adopted
2. 2. What is a High Occupancy Housing Development?
3. 3. What is a Mixed-use High Occupancy Housing Development?
4. 4. What is needed if my development is considered a High Occupancy Housing Development or a Mixed-use High Occupancy Housing Development?
5. 5. What zones is the High Occupancy Housing Development allowed in?
6. 6. What zones is the Mixed-use High Occupancy Housing Development allowed?
7. 7. What are the additional locational requirements in addition to the zones that the High Occupancy Housing Development and Mixed-use High Occupancy Housing Development are allowed?
8. 8. Has the allowed residential density (dwelling units per acre) in the Residential Zones been changed?
9. 9. Has there been changes to the allowed residential density (dwelling units per acre) of the Commercial Zones?
10. 10. How has High Occupancy Housing Zoning Code Text Amendment affected the Transect Zones and related Building Types?
11. 11. What is the maximum bedrooms that a Single-family, Two-unit (duplex), and Three-unit High Occupancy Housing Development is allowed with a Conditional Use Permit?
12. 12. What is the Bedrooms per Acre provisions for a Multiple-Family Developments with four dwelling units or more?
13. 13. Is there a minimum or maximum number or distribution requirements of bedroom types (one, two, three, four, etc.)?
14. 14. What are the vehicle parking requirements for an HOHD and MHOHD?
15. 15. Is there a parking reduction for provide transit pass to tenants and employees?
16. 16. What are the bicycle parking requirements for an HOHD and MHOHD?
17. 17. What are the building footprint size and separation requirements?
18. 18. What other requirements are there for an High Occupancy Housing Development and Mixed-use High Occupancy Housing Development?

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1. Section 8 Housing Choice Voucher Frequently Asked Questions
2. How will I know if the Section 8 Waiting List is open? When will it open again?
3. How will I know if I am on the Waiting List for Section 8 HCV or not?
4. If I need help with the Applicant Portal, what can I do?
5. I've applied for Section 8. What is my status or number on the Waiting List?
6. What is the Waiting List screening process? When will I receive a voucher?
7. What do you mean "preference"?
8. I applied and have not received a letter or a phone call. Will I?
9. How do I obtain a Login for the Applicant Portal? I have lost my confirmation number, what do I do?
10. After I apply, why does it take so long to receive assistance?
11. How do I change my address or phone number? How do I add another household member? How do I update my income/report a new job?
12. Why should I update my application?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. How will I know what size of home I can apply for with a Section 8 voucher?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. What would my rent be with a voucher?
17. I have been denied. What can I do?
18. Where are the homes I can rent?
19. I have been discriminated against in my search for housing. What can I do?

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1. I want to apply or have applied for Section 8 Housing Choice Voucher with the City of Flagstaff Housing Authority, what do I need to know?

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1. How do I find out what benefits I have elected? Who I have covered on my benefits? How much my contributions are?
2. How do I utilize the Employee Assistance Program for free counseling services?
3. How do I change / cancel my 457 Plan (Deferred Comp, VOYA, or ICMA-RC) contributions?
4. I have a Health Savings Account. Can I change my contributions?
5. I have a Flexible Spending Account. Can I change my contributions?
6. I have submitted my Notice of Resignation. Can I still take time off?
7. On my last paycheck, will I be paid for accrued sick leave, vacation time, etc.?
8. I am looking at retiring soon. What do I need to do?
9. I would like to utilize a temporary agency to hire a temporary employee. Do I need to go through HR?
10. Can I get a copy of something in my 201 File?
11. How do I get a copy of my check stub?
12. Can I carry over excess vacation time if I am over the maximum?
13. Can I accrue over 40 hours of compensation time?

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1. How do those who don't work at City Hall get an ecoPASS?
2. What if I lose my pass?

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1. How do I make an online payment to the Flagstaff Municipal Court?
2. How/Where do I make my court payments?
3. What do I do if my fines have been turned over to the Fines and Restitution Enforcement (FARE) Program (collections agency)?
4. Jury Duty Questions:
5. Where should I park?
6. How can I speak with the Judge?
7. How do I get a Protective Order against someone?
8. How long will an Order of Protection / Injunction Against Harassment remain in effect?
9. I have a Protective Order issued against me. How do I contest it?
10. How do I drop a Protective Order that I asked to be issued?
11. Do I have to appear on my court date for my civil traffic violation if I am going to just pay the fine?
12. Do I have to appear for my court date for my civil traffic violation if I am going to Defensive Driving School(DDS)?
13. Where do I find information on Defensive Driving School, and how do I register?
14. Can I have an extension for driving school or to provide proof of insurance or registration?
15. What is Traffic Survival School (TSS)?
16. Why is the amount that I owe more than what is listed on the fine schedule?
17. Can I contest the default judgment against me?
18. If I have a ticket that requires proof of something in order for the fine to be reduced or dismissed and it is past my court date, what do I do?
19. I did not pay my civil traffic citation when I was supposed to. Is there a warrant for my arrest?
20. Can I make payments on a past due ticket that has caused my license to be suspended?
21. Can I pay my ticket at the Motor Vehicles Division (MVD)?
22. I am a juvenile (any person under 18 years of age) or I am the parent of a juvenile with a traffic ticket. What do I do?
23. Do I have to appear at my arraignment or any other scheduled hearing?
24. How do I continue my court date?
25. What if I have a warrant for my arrest?
26. How do I find out if there is a warrant for my arrest?
27. I was cited for a criminal offense, how much is the fine?
28. How do I drop charges against someone?
29. How do I find out when I am supposed to appear in court?
30. What is the CAPP Program?
31. Court Conduct

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1. What do I do if my fines have been turned over to the Fines and Restitution Enforcement (FARE) Program (collections agency)?
2. ¿Qué hago si mis multas se han entregado al Programa FARE de cumplimiento de multas y restitución (agencia de cobros)?

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1. Do I have to appear at my arraignment or any other scheduled hearing?
2. How do I continue my court date?
3. How can I speak with the Judge?
4. How do I find out when I am supposed to appear in court?
5. ¿Tengo que comparecer en la audiencia de lectura de mis cargos o en las otras audiencias programadas?
6. ¿Cómo puedo aplazar la fecha de mi audiencia?
7. ¿Cómo puedo hablar con el Juez?
8. ¿Cómo puedo saber cuándo debo comparecer en el tribunal?

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1. Do I have to appear at my arraignment or any other scheduled hearing?
2. I was cited for a criminal offense, how much is the fine?
3. How do I drop charges against someone?

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1. How do I make an online payment to the Flagstaff Municipal Court?
2. How/Where do I make my court payments?
3. Can I make payments on a past due ticket that has caused my license to be suspended?
4. Can I pay my ticket at the Motor Vehicles Division (MVD)

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1. How do I get a Protective Order against someone?
2. ¿Cómo consigo una orden de protección/alejamiento contra alguien?
3. How long will an Order of Protection / Injunction Against Harassment remain in effect?
4. ¿Cuánto tiempo permanecerá en vigor una orden de protección/orden contra el acoso?
5. I have a Protective Order issued against me. How do I contest it?
6. Hay una orden de protección emitida en mi contra. ¿Cómo puedo oponerme?
7. How do I drop a Protective Order that I asked to be issued?
8. ¿Cómo puedo terminar una orden de protección que pedí que se emitiera?

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1. What if I have a warrant for my arrest?
2. How do I find out if there is a warrant for my arrest?

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1. Why isn’t admission to the Aquaplex free?
2. Does my Annual Weight Room Pass from Hal Jensen Recreation Center or Joe C. Montoya Community and Senior Center transfer to the Aquaplex?
3. Why no “Swimming Only” or “Fitness Only” or “Weight Room Only” admission fee or passes?
4. What is included with 1, 3, 6, 12 month passes?
5. Why is there no competitive swimming pool?
6. Why are there charges for classes or programs at the Flagstaff Aquaplex?
7. Is there an age restriction for facility use?

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1. How do I access my online pay statement?
2. What if I lost or never received my W-2?
3. How do I change my address?
4. What personal information can I change online?
5. Where should employment verifications be directed to?
6. How do I fill out a W-4 Federal Tax Withholding form?

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1. Can I apply before I am 21 years old?
2. I have taken my NTN, how do I know what to do next?
3. Where do I send my applications?
4. Can I mail in my application?
5. Can I type my application out?
6. If I have a criminal history, can I still apply?
7. If I am applying for an internship/volunteer with/for the Police Department what do I need?
8. Can I be an intern without being associated with a University?
9. Are only Northern Arizona University Students considered for internships?
10. Which academy does the Flagstaff Police Department use?
11. If I am sent to an academy do I need to find my own housing accommodations?
12. Do I have to live in the accommodations provided by the Flagstaff Police Department?
13. If I have had police contact since turning in my background packet will I be disqualified?
14. Does FPD have take-home cars?
15. Does FPD have a K9 Unit?
16. Does FPD supply all uniform and equipment required?

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1. How does 9-1-1 work?
2. Are there charges for dialing 9-1-1?
3. Does calling 9-1-1 mean that you will get an immediate response?

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1. How do I file an officer commendation/complaint
2. Can I file an electronic/online officer commendation/complaint form?
3. Can I file an online police report?
4. Can I purchase a police report?
5. How do I get a PD report released?

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1. Why is the City proposing a road repair and street safety sales tax?
2. Why is this important to me?
3. How are voters assured that the money will be only used as stated in the ballot?

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1. Low Income Public Housing Frequently Asked Questions
2. How will I know if I am on the Waiting List or not?
3. What is my status or number on the Waiting List?
4. I am already on the Low Income Public Housing Waiting List; how do I apply for Section 8?
5. What are the steps for receiving public housing? When will I receive a unit? What does the screening process include?
6. Do you have any emergency housing options available?
7. Can you expedite my application due to my circumstances?
8. What do you mean, “Preference”?
9. I applied and have not received a letter or a phone call.
10. After I apply, why does it take so long to receive assistance?
11. Why should I update my application?
12. How do I change my address or phone number, add another household member, or update my income?
13. If I have a felony will that automatically make me ineligible? What about rental history or other criminal activity?
14. How will I know what size of home I can apply for?
15. My family includes citizens and/or permanent resident non-citizens. My family also includes non-citizens who are not Permanent Residents. Are we still eligible for Section 8/Low-Income Public Housing?
16. I have been removed. What can I do?
17. I have been denied. What can I do?
18. How will I know how much rent I will be responsible for?
19. Where are the homes I can rent?
20. I have been discriminated against in my search for housing. What can I do?

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1. Where can I recycle old tires?
2. What can I do with my leftover paint?
3. Why wasn't my trash/recycling/bulky item picked up?
4. What is the bulky item collection schedule?
5. How can residents and businesses dispose of hazardous waste?
6. How do I get a dumpster for construction?
7. Why wasn't my trash picked up?
8. When is the next bulky pickup in my area?
9. What are some tips I can do daily to save energy & reduce green house gases

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1. May a vendor see copies of bids prior to award? If so, where?
2. What are the most frequently considered factors involved in determining a responsive bid and a responsible bidder?
3. Can a stipulation of "all or none" on behalf of the vendor for his materials lead to a disqualification of the bid?
4. When is resident preference applicable?
5. May a vendor call and ask to review the contract file and request information about an award?
6. Who manages surplus property?
7. To whom are questions about surplus property referred?
8. What should I do first if I wish to bid on City of Flagstaff business?
9. May I bid if I don't handle the brand listed on the IFB?

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1. Where are you located?
2. Who do I call if I have questions?
3. How do I obtain a Transaction Privilege (Sales) Tax License or a Business License?
4. What is the current tax rate for the City of Flagstaff for most business categories?
5. What methods are available for paying my City tax?
6. Which city has nexus if I have a home-based business in Flagstaff but sell my products in other cities?
7. I have a business that is located out-of-state but I have customers in Flagstaff. How do I remit the tax to Flagstaff?
8. I have a home-based business in Flagstaff and all my sales are generated through the Internet. How do I determine the tax rate to charge?
9. The corporate office is located out-of-state but has a retail location in Phoenix and Flagstaff. What tax rate do we charge for Internet sales to customers in Arizona?
10. How long am I required to keep my business records?

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1. Where can I find information on the Stormwater Master Plan? How can I provide input to this study?
2. What is Low Impact Development?
3. Do I still have to provide stormwater detention if I’m using LID to reduce runoff?
4. How can I apply to receive a utility fee credit for certain measures?
5. What do stormwater staff members do?
6. How are stormwater funds used?
7. When did the stormwater utility fee go in to effect?
8. What is an impervious surface?
9. How is the amount of impervious area calculated?
10. How can I determine how much my stormwater utility fee will cost each month?
11. If the runoff on my property goes directly into the ground and does not affect the city's stormwater system, why do I have to pay?
12. What is an ERU?
13. Do gravel driveways count as impervious areas?
14. Are city sidewalks included in the impervious area calculation for my property?
15. Where can I learn more about Stormwater management, rates and credits?

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1. Whom do I contact if a vehicle is abandoned on the street or a public easement?
2. My neighbor has a junked vehicle, how can the City of Flagstaff help?
3. What about storing vehicles that are not being used but don’t fit into the “junked” definition?

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1. Where can I buy a Rain Barrel?

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1. Where do I get an application to set up a water loading account?
2. How long until my application is approved and I can draw water?
3. What methods of payment will the City accept to set up my account?
4. What methods of payment will the City accept to add money to my account?
5. How do I access water with the pin pad technology?
6. What if I lose or forget my pin number?
7. What if I want my pin number changed?
8. What do I do with my old water cards?
9. Will I be billed for water usage every month?
10. When can I come in to set up an account?
11. Does it matter what type of tank I fill with water?

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1. How do I setup a new water account?
2. How do I transfer my account when I move?
3. Where does our water come from?
4. Where can I buy water that I can haul?
5. How do I get my water turned off if I have a leak?
6. How can I close my account?
7. Where is my water meter?
8. What is the phone number for Blue Stake?
9. What's my water pressure?
10. Why is my water bill so high?
11. Who is responsible for my water service line?
12. Do you know a good plumber?
13. Where is my water shutoff valve located?
14. Where did my water pressure go?
15. What are the phone numbers for the plants?
16. Can tours be made of the City's water and wastewater plants?
17. What is the hardness of our water?
18. Who do I call if my water taste or smells bad?
19. Who repairs my broken/plugged sewer service line?
20. How do I get a new sewer tap?
21. Where is my sewer tap?
22. Do I need a grease trap?
23. Can I get reclaimed water to my home?
24. What waste materials are accepted at the Wildcat Hill Water Reclamation Plant
25. When does the Wildcat Hill Wastewater Treatment Plant accept waste?
26. What is backflow?
27. What causes backflow?
28. What is backsiphonage?
29. What is backpressure?
30. How can backflow be prevented?
31. What is a backflow assembly?
32. How is an assembly approved?
33. Who is required to have a backflow prevention assembly?
34. How do I know if I need a backflow prevention assembly?
35. Is there a general compliance schedule and process?
36. Who can install a backflow prevention assembly?
37. Where should a backflow prevention assembly be located?
38. Who is responsible for the testing and maintenance of the backflow assembly?
39. Who provides Backflow Assembly Testing
40. How do I get a permit to use a reclaimed water loadout station?
41. How do I apply for a turf rebate?
42. How do I get a high efficiency toilet (HET) rebate?
43. Are rebates available for washing machines or hot water re-circulators?
44. What is the Environmental Management fee on my bill?
45. What is the Water Resource and Infrastructure Protection Fee?

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1. What is reclaimed water?
2. How do you make reclaimed water?
3. Is reclaimed water okay to drink?
4. How does the city use reclaimed water?
5. What is advanced treatment?
6. How would Flagstaff Water Services use advanced treatment?
7. What are Compounds of Emerging Concern (CECs)?
8. Does advanced treatment remove pharmaceuticals from the water?
9. Is drinking advanced-treated water the same as drinking reclaimed water?
10. Do we drink out of the Rio De Flag?
11. Will the wetlands still be maintained if the city decides to go with advanced treatment?
12. What safe guards are in place to avoid contamination of our potable water supply?
13. Could aquifer recharge lead to tremors like in fracking?

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1. How do I get my water turned off if I have a leak?
2. Where is my water meter?
3. What’s my water pressure?
4. Where did my water pressure go?
5. Why is my water bill so high?
6. Who is responsible for my water service line?
7. Do you know a good plumber?
8. Where is my water shutoff valve located?
9. What is the hardness of our water?
10. Who do I call if my water taste or smells bad?

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1. Why it is important to know what a lot is zoned?
2. What is the Zoning Code and its primary purpose?
3. What are some other advantages of a Zoning Code?
4. Can the Zoning Code be amended?
5. Who decides to approve a Zoning Map Amendment and Zoning Text Amendment?
6. How do I look up a lot's Zoning Map designation?
7. How do I look up a lot's Zoning Regulations?
8. How do I look up a lot's Conditions of Approval?